Flashboards (not the part on the mid-tier server) also uses rmi. If you run a servlet container (jboss, tomcat, websphere, etc.), they will listen on a port for rmi as well.
Axton Grams On 4/17/07, Halstead, Robert <[EMAIL PROTECTED]> wrote:
Axton, Thanks for the quick reply. We had to roll back the switch to the server group as we had issues with the licenses we got from BMC. As the licenses went into Remedy with out problems, when we brought Remedy up, the server wouldn't hand out "write" licenses only read. We're not sure what is going on there. With the Java error, we only get this if we enable the server group. As soon as we rolled back to a non-server group state, we do not get that error. If it does have to deal with the Email Engine, why would this error out only when we enable the server group and not all the time? The next time we attempt this I will take a look at netstat and see if the port is in use. In all reason, this could be our issue for the java error. Is there any other part of the Remedy system that may produce an RMI error? Bob Halstead Bresnan Communications -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Tuesday, April 17, 2007 6:45 AM To: [email protected] Subject: Re: java RemoteException issue The email engine uses RMI for the Admin interface. In the EmailDaemon.Properties file, you can specify the port RMI should listen on. com.remedy.arsys.emaildaemon.RMIPort=1100 I believe 1100 is the default Chances are something else is already using this port? Stop Remedy and use the following to see if anything is using this port: $ netstat -na |grep 1100 *.1100 *.* 0 0 49152 0 LISTEN or # lsof |grep IP |grep 1100 java 1154 remedy 7u IPv4 0x3000d0dac40 0t0 TCP *:1100 (LISTEN) The 1154 is the pid: $ ps -ef |grep 1154 remedy 1154 895 0 Apr 15 ? 10:06 /usr/java/bin/java -Djava.library.path=/xxx/AREmail -cp /xxx Axton Grams On 4/17/07, Halstead, Robert <[EMAIL PROTECTED]> wrote: > ** > > Hey guys, we've just enabled our server group, however we're seeing > this error pop up when we start remedy. It's a java RemoteException > error. Is this crucial for Remedy, or something to ignore? the > RemoteException usually has to do with RMI.. I've added our > ar_instal_dir/bin and java_dir/bin to the PATH variable in arsystem > file, but this doesn't seem to solve the problem. > > Remedy is up and running, I would like to find out why I only get this > when we enable server group though. I'm guessing remedy is trying to > communicate with the other server for some reason via RMI. Just a guess though. > > Any ideas? > > Here is the PATH variable in the arsystem file: > > INSTALL_DIR=/opt/remedy/remprd > JAVADIR=:/usr/jdk/j2sdk1.4.2_08/jre:/usr/jdk/j2sdk1.4.2_08/jre/lib/sparc /server > #installer will add the ":" in front of this val ue since it might > be blank > PATH=/sbin:/usr/sbin:/usr/bin:/bin:$INSTALL_DIR/bin:/usr/jdk/j2sdk1.4. > 2_08/jre/bin:$PATH; > export PATH > > I've posted the log below. > > Action Request System initializing. > Starting AR System Server > > (ARNOTE 0) > AR Monitor version 6.03.00 patch 020 started. > > (ARNOTE 0) > AR Monitor started. > > Action Request System(R) Approval Server Version 6.03.00.00 > Remedy, a BMC Software company. Copyright (c) 1999 - 2004 BMC > Software, Inc. All rights reserved. > > AR System Reconciliation Engine Version 1.00.00 patch 005 Remedy, a > BMC Software company. > Copyright (c) 2004 - 2005 BMC Software, Inc. > All rights reserved. > > Action Request System(R) Server Version 6.03.00 patch 020 > Remedy, a BMC Software company. > Copyright (c) 1991 - 2005 BMC Software, Inc. > All rights reserved. > > 390600 : A floating license specification was ignored because it > requires a server group tag (ARERR 3329) > > Action Request System(R) Fork Daemon Version 6.03.00 patch 020 > Remedy, a BMC Software company. > Copyright (c) 2000 - 2005 BMC Software, Inc. > All rights reserved. > > (ARNOTE 0) > Server indicates that it's up. > > > Action Request System AR System Application Command Dispatcher Version > 6.03.00 patch 020 > Remedy, a BMC Software company. > Copyright (c) 1998 - 2005 BMC Software, Inc. > All rights reserved. > > Action Request System(R) Plug-In Server Version 6.03.00 patch 020 > Remedy, a BMC Software company. > Copyright (c) 2001 - 2005 BMC Software, Inc. > All rights reserved. > > > RemoteException > java.rmi.ConnectException: Connection refused to host: localhost; > nested exception is: > java.net.ConnectException: Connection refused AR System Email > Engine has started > > RemoteException > java.rmi.ConnectException: Connection refused to host: localhost; > nested exception is: > java.net.ConnectException: Connection refused Loaded Web > Services plugin properly Action Request System initialization is > complete. > __20060125_______________________This posting was submitted with HTML > in it___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
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