Thanks, Chris, I was aware of the issue with Email service, which is why I'll install that last. The rest of the stuff you mentioned, I did. I'm looking at KB # 26076 right now that looks promising. Only took me 5 tries to find the magic words to get it... Rick _____
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of strauss Sent: Wednesday, April 18, 2007 11:02 AM To: [email protected] Subject: Re: ARS not starting after CMDB install ** Here are my CMDB install checklist items (Windows Server 2003 Enterprise x86), in case they might help... 7. Install CMDB 2.0.1 Patch 003 since that is now a prerequisite to installing ITSM 7 (10 minutes - 1634-1644) Pre installation issues (set to development cache mode, disable escalations) Log in LOCALLY as server admin STOP the AREmail (and local Flashboards if installed) Services *** Specify short AR Server Name in installer Just in case you missed a step - having AREmail running or escalations on have both resulted in what you describe during my test installs. Christopher Strauss, Ph.D. Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/helpdesk/ _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Wednesday, April 18, 2007 12:36 PM To: [email protected] Subject: ARS not starting after CMDB install ** I have a new Win2003 server, ARS 7.0.1 p2. All ARS installs went fine until CMDB, after which (actually, during which) ARS refuses to restart. The service says it's started (after about 15 minutes), but I can't connect to it via any tool, and the CMDB installer just hangs waiting for ARS to restart, which it never really does. Last successful thing I did on it before it was borked was log into Admin after the Mid-Tier install, which was immediately prior to the CMDB install. I did reboot after Mid-Tier. Anyone seen this before? Rick Cook __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
