Hi,
As you mentioned, there are multiple NICs in your server(may be one-onboard and other-NIC card). If am not wrong, each NIC on your machine will be dealing with a seperate network. This situation is typically like a router. You might be using one NIC to access your local intranet and other NIC through which your server is connected to the global network. Now in that case, you need to mention the MAC address of that NIC on which you want the global connectivity. You will find the same MAC address as HostID in the license provided by BMC. So the selection of HostID will depends on you, which NIC you want to work with ARS. Now if this NIC fails, ARS may not recognize the licenses through the other NIC. Hope this will help you.

Thanks,
Anshuman


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www.vyomlabs.com
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Luis Aparicio Gutierrez wrote:
Yes, the Windows administrator said that  the macaddress is a virtual one
under which the phisical mac address will respond

Saludos/Regards

Luis Aparicio Gutierrez
IBM Spain, ITS (Integrated Technology Services)
IT Specialist
ITIL Foundations Certified



Axton <[EMAIL PROTECTED] L.COM> To Sent by: "Action [email protected] Request System cc discussion list(ARSList)" Subject <[EMAIL PROTECTED] Re: How to know what hostid Remedy ORG> will generate if the server has several network cards 18/04/2007 19:34 Please respond to [EMAIL PROTECTED] RG



Are you doing NIC teaming?

Axton

On 4/18/07, Luis Aparicio Gutierrez <[EMAIL PROTECTED]> wrote:
Windows 2003

Saludos/Regards

Luis Aparicio Gutierrez
IBM Spain, ITS (Integrated Technology Services)
IT Specialist
ITIL Foundations Certified




             Axton
             <[EMAIL PROTECTED]
             L.COM>
To
             Sent by: "Action          [email protected]
             Request System
cc
             discussion
             list(ARSList)"
Subject
             <[EMAIL PROTECTED]         Re: How to know what hostid Remedy
             ORG>                      will generate if the server has
                                       several network cards

             18/04/2007 19:18


             Please respond to
             [EMAIL PROTECTED]
                    RG






What OS?

Axton Grams

On 4/18/07, Rick Cook <[EMAIL PROTECTED]> wrote:
I think it will select the primary one (slot 0).  If you don't have
some
way
of making that one th primary all of the time, or you have a failover
situation to a secondary NIC, you may have issues where it won't
recognize
the licenses.

Rick

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Luis Aparicio Gutierrez
Sent: Wednesday, April 18, 2007 9:24 AM
To: [email protected]
Subject: How to know what hostid Remedy will generate if the server has
several network cards

I would like to know what hostid Remedy will generate to ask for the
licenses, without installing ARS. I know that the hostid will be the
Mac
Address without "-", but our server has several network cards. How can
I
guess in this case which hostid will Remedy select?

Thanks

Saludos/Regards

Luis Aparicio Gutierrez
IBM Spain, ITS (Integrated Technology Services) IT Specialist ITIL
Foundations Certified


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