I've been working with some people at BMC to track RFE's on the ARSwiki site, though they want a regular ticket in their system to cross-reference the requests.
http://arswiki.org/bugs/ Just use the severity of enhancement when you submit it and record the BMC ticket id in the Vendor Bug ID field. It is checked daily by people at BMC. AFAIK, there is an internal effort at BMC to create and rfe interface, but it doesn't yet exist. Axton Grams On 4/20/07, Lammey, Peter A. <[EMAIL PROTECTED]> wrote:
** I dont think you can submit an RFE anymore yourself. I have an open RFE in now but it was submitted by the BMC Support tech who I worked with on a question I had and since the answer was "No we cant do that and we havent planned to add that to in the future" the RFE was submitted. Thanks Peter Lammey ESPN MIT Technical Services & Applications Management 860-766-4761 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Aaron Keller Sent: Friday, April 20, 2007 12:42 PM To: [email protected] Subject: Enhancement Request, anyone? ** Didn't there used to be a link on the support website to submit an enhancement request? Either it's just my Friday fog, or it's no longer there... -Aaron * Email: [EMAIL PROTECTED] SunCom is the wireless company that's committed to doing things differently. Things we want you to know. This e-mail and any files transmitted with it are confidential and are intended solely for the use of the individual or entity to whom they are addressed. This communication may contain material protected by the attorney-client privilege. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing or copying of this e-mail is strictly prohibited. __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___
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