Thanks for your help!
I loaded the data into CTM:People and User and it seems appadmin is
there and working now.
Just wasn't sure which file to load from the hundreds of arx files that
came with Incident. 


Thanks
Peter Lammey
ESPN MIT Technical Services & Applications Management
860-766-4761

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Tony Worthington
Sent: Monday, April 23, 2007 8:17 AM
To: [email protected]
Subject: Re: Install of Incident 7.02 - AppAdmin did not get loaded

Try this in your group list... I can't tell you if this is OOTB however,
we more than likely have made changes.

Asset Viewer Incident Master General Access Incident Config
Infrastructure Change Master Security Notification Admin Licensing DSL
Viewer DSL Master Contact Support Admin Contact People User Contact
People HR Admin Contact People Admin Contact Organization Admin Contact
Location Admin Config Categorization Admin Command Event Master
ASE-Administrator Unrestricted Access Config Group Mapping Admin SLM
Config Requester Console Master Problem Master Problem Config Cost
Manager Asset Admin Administrator

Actualy, I'll do you one better:



-tony

--
Tony Worthington
[EMAIL PROTECTED]
262-703-5911



"Lammey, Peter A." <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)" 
<[email protected]>
04/23/2007 07:05 AM
Please respond to
[email protected]


To
[email protected]
cc

Subject
Re: Install of Incident 7.02 - AppAdmin did not get loaded






We already tried to reinstall Incident but it didn't end up noticing
that the ID was missing and did not try to create it.
 
It would take hours and hours to go to a backup at the point before the
Incident was installed since it will take time to get the restore,
install CMDB and then Incident and then Problem again.

Appadmin is an ID like other IDs that can be created in the system.
Im sure Demo can setup the ID as needed.  I just don't know what roles
and permissions it will need.

Thanks
Peter Lammey
ESPN MIT Technical Services & Applications Management
860-766-4761

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Tony Worthington
Sent: Monday, April 23, 2007 7:41 AM
To: [email protected]
Subject: Re: Install of Incident 7.02 - AppAdmin did not get loaded

I wouldn't tempt fate.  :-)

Is reinstalling a possibility?


--
Tony Worthington
[EMAIL PROTECTED]
262-703-5911



"Lammey, Peter A." <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)" 
<[email protected]>
04/20/2007 01:32 PM
Please respond to
[email protected]


To
[email protected]
cc

Subject
Install of Incident 7.02 - AppAdmin did not get loaded






** 
We just finished an install of the Incident 7.02 and all went well
except 
I forgot that I allocated all the Fixed licenses on the machine before I

had run the install.
The installation seemed to fail to import and setup the appadmin ID
since 
there were no fixed licenses available on the server.
Is there a way to import and setup the appadmin ID? 
I believe appadmin has a number of permissions and roles assigned to it
so 
I would hate to have to manually create the ID and setup its permissions

and roles from scratch.
Thanks 
Peter Lammey 
ESPN MIT Technical Services & Applications Management 
860-766-4761 
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