Thanks for your help! I loaded the data into CTM:People and User and it seems appadmin is there and working now. Just wasn't sure which file to load from the hundreds of arx files that came with Incident.
Thanks Peter Lammey ESPN MIT Technical Services & Applications Management 860-766-4761 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Tony Worthington Sent: Monday, April 23, 2007 8:17 AM To: [email protected] Subject: Re: Install of Incident 7.02 - AppAdmin did not get loaded Try this in your group list... I can't tell you if this is OOTB however, we more than likely have made changes. Asset Viewer Incident Master General Access Incident Config Infrastructure Change Master Security Notification Admin Licensing DSL Viewer DSL Master Contact Support Admin Contact People User Contact People HR Admin Contact People Admin Contact Organization Admin Contact Location Admin Config Categorization Admin Command Event Master ASE-Administrator Unrestricted Access Config Group Mapping Admin SLM Config Requester Console Master Problem Master Problem Config Cost Manager Asset Admin Administrator Actualy, I'll do you one better: -tony -- Tony Worthington [EMAIL PROTECTED] 262-703-5911 "Lammey, Peter A." <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 04/23/2007 07:05 AM Please respond to [email protected] To [email protected] cc Subject Re: Install of Incident 7.02 - AppAdmin did not get loaded We already tried to reinstall Incident but it didn't end up noticing that the ID was missing and did not try to create it. It would take hours and hours to go to a backup at the point before the Incident was installed since it will take time to get the restore, install CMDB and then Incident and then Problem again. Appadmin is an ID like other IDs that can be created in the system. Im sure Demo can setup the ID as needed. I just don't know what roles and permissions it will need. Thanks Peter Lammey ESPN MIT Technical Services & Applications Management 860-766-4761 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Tony Worthington Sent: Monday, April 23, 2007 7:41 AM To: [email protected] Subject: Re: Install of Incident 7.02 - AppAdmin did not get loaded I wouldn't tempt fate. :-) Is reinstalling a possibility? -- Tony Worthington [EMAIL PROTECTED] 262-703-5911 "Lammey, Peter A." <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 04/20/2007 01:32 PM Please respond to [email protected] To [email protected] cc Subject Install of Incident 7.02 - AppAdmin did not get loaded ** We just finished an install of the Incident 7.02 and all went well except I forgot that I allocated all the Fixed licenses on the machine before I had run the install. The installation seemed to fail to import and setup the appadmin ID since there were no fixed licenses available on the server. Is there a way to import and setup the appadmin ID? I believe appadmin has a number of permissions and roles assigned to it so I would hate to have to manually create the ID and setup its permissions and roles from scratch. Thanks Peter Lammey ESPN MIT Technical Services & Applications Management 860-766-4761 __20060125_______________________This posting was submitted with HTML in it___ CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages to or from authorized Kohl's Associates at any time without any further consent. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages to or from authorized Kohl's Associates at any time without any further consent. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

