Thanks Dylan, (and everyone else) for the reply! The problem is the form I am trying to show is display only, so the field isn't ID1. I am trying to work out the issue with those in charge to see if they'd like the regular form shown, and if so what restrictions they'd like.
Chris On 4/24/07, Wheeler, Dylan <[EMAIL PROTECTED]> wrote:
** If the Issue Instance ID is the Request ID, ie, Field ID 1, then just use this http://<server>/arsys/servlet/ViewFormServlet?form=SPRT%3AW_Issue&server=<server>&eid=$IssueInstance ID$ to test it use http://<server>/arsys/servlet/ViewFormServlet?form=SPRT%3AW_Issue&server=<server>&eid=ISS00001800 -----Original Message----- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Chris Moore *Sent:* Tuesday, April 24, 2007 11:32 AM *To:* [email protected] *Subject:* URL format question ** Hi everyone- Our customers would like to get a link in an email when they open a ticket so they can simply click on it to open it on the mid tier. Due to security concerns, my company won't let me auto log them in by placing the user name and password in the URL, but as long as they click the link, get directed to the login page, then end up where they wanted to go everything is fine. I'm trying to create the URL to open the form SPRT:W_Issue by using the qualification of the ticket number matching the field 'Issue Instance ID'. In the example 'Issue Instance ID' = ISS00001800, what have I done incorrectly in the URL? http://<server>/arsys/servlet/ViewFormServlet?form=SPRT%3AW_Issue&server=<server>&qual=%27Issue%20Instance%20ID%27%3D%22ISS00001800%22 Version 6.3, Unix server Thanks, Chris Moore __20060125_______________________This posting was submitted with HTML in it___ This message and any attachments are for the intended recipient(s) only and may contain privileged, confidential and/or proprietary information about Downey Savings or its customers, which Downey Savings does not intend to disclose to the public. If you received this message by mistake, please notify the sender by reply e-mail and delete the message and attachments. __20060125_______________________This posting was submitted with HTML in it___
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