As one of those who have had to send SMS messages for years to multiple providers, the URL used from a web page to send an SMS message may not have any information that is useful in sending a direct SMS message with standard filter notification actions for ARS. Most all SMS capable phones will have an email address that is used to send a text page. For Sprint it is "(phone number)@messaging.sprintpcs.com" - [EMAIL PROTECTED] for example], but the format differs from carrier to carrier. Ideally you would want to make your workflow data driven so that you could lookup and fill in the "format" based upon a carrier designation in the user's record (ie. - if person A has "Sprint" selected in their preference record, then fill in their phone (10 digit) number (ie. "3335551212" for a phone number of (333) 555-1212) concatenated by the postfix mentioned above for Sprint "@messaging.sprintpcs.com" and set the corresponding value to a field used by the notification in a filter action. If you can't get the format for each carrier easily, have a user from that carrier send you a text page and use the corresponding format to send messages to users on that network.
HTH Phil Bautista President / CEO Bull Creek Data Corporation www.bullcreek.com Remedy Approved Consultant (RAC) 512-731-0304 -----Original message----- From: "Shellman, David" [EMAIL PROTECTED] Date: Wed, 25 Apr 2007 11:57:24 -0400 To: [email protected] Subject: Re: Sending notification via SMS :-) Daniel, :-) :-) Some folks don't use it as much as others. Some service providers do :-) offer a web interface that can be utilized if one knows how to encode :-) the url to send the message. I also believe that I have seen perl :-) modules and java code to make the connection through various providers. :-) :-) There are a few of us that have been sending messages to service :-) providers in different parts of the world for several years. Just like :-) the AR System, there is more than one way to get there. It all depends :-) on the knowledge, service provider, available methods, and costs. :-) :-) Dave :-) :-) -----Original Message----- :-) From: Action Request System discussion list(ARSList) :-) [mailto:[EMAIL PROTECTED] On Behalf Of CONDREA, Daniel :-) Sent: Wednesday, April 25, 2007 10:06 AM :-) To: [email protected] :-) Subject: Re: Sending notification via SMS :-) :-) Hi All, :-) :-) For "heavy gurus in ARS". You hnow NOTHING about GSM. :-) :-) Daniel :-) :-) -----Original Message----- :-) From: Action Request System discussion list(ARSList) :-) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black :-) Sent: Wednesday, April 25, 2007 4:41 PM :-) To: [email protected] :-) Subject: Re: Sending notification via SMS :-) :-) Frank, :-) :-) I would also suggest a command line option. :-) :-) Take a wack at wget or maybe even (if needed) a Perl script to talk to :-) the web site. That should get the job done on any OS were the ARS server :-) can run. :-) :-) If you wanted to get real fancy you could write an ARF plugin to do the :-) work. (Maybe even use the Java Scripting plugin to get the job done with :-) some Java code.) :-) :-) -- :-) Carey Matthew Black :-) Remedy Skilled Professional (RSP) :-) ARS = Action Request System(Remedy) :-) :-) Love, then teach :-) Solution = People + Process + Tools :-) Fast, Accurate, Cheap.... Pick two. :-) :-) On 4/25/07, Remedy Developer <[EMAIL PROTECTED]> wrote: :-) > ** :-) > Thanks. However I do not want to open any browser, just want to run :-) the url. :-) > :-) > Rgds, :-) > Frank :-) :-) > > From: Action Request System discussion list(ARSList) [mailto: :-) > > [EMAIL PROTECTED] On Behalf Of Remedy Developer :-) > > Sent: 04-25-2007 01:42 PM :-) > > :-) > > To: [email protected] :-) > > Subject: Re: Sending notification via SMS :-) > > :-) > > ** :-) > > :-) > > :-) > > Hi Daniel, :-) > > :-) > > :-) > > Thanks for quick response. The Remedy Server is on :-) Solaris. Will this still work since you've mentioned VBS working in Win :-) environment. :-) > > :-) > > Rgds, :-) > > :-) > > Frank :-) > > :-) :-) > > :-) > > From: Action Request System discussion list(ARSList) [mailto: _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
