Michael, BTW: Another "debug" idea is to add a set field action that will set the fields of interest to their current value. That way the values show in the log file, but you do not have to get multiple Message actions.
-- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 4/25/07, McManus Michael A SrA HQ 754 ELSG/DOO <[EMAIL PROTECTED]> wrote:
I verified that the filter in question is the culprit, and there currently is no else action on it. I think Axton is probably right though. I'll pop a message and make sure the values are actually what I think they are when the workflow fires. I think the problem might be between the keyboard and the chair. I can't duplicate the problem for the life of me now. Thanks for your help though, everyone. Michael A. McManus, SrA, USAF Remedy Developer HQ 754 ELSG/DOOH DSN: 596-6478/Comm: 334-416-6478
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