Thanks for writing back.. Its the auto assignment of Service Requests that doesn't seem to be happening.. When a Service request is created it gets saved but the auto assignment / notification doesn't seem to get triggered..
Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Roger Justice Sent: Wednesday, April 25, 2007 7:46 PM To: [email protected] Subject: Re: Assignment configurations for ITSM 7.0 ** Can you be more specific as to what problems you are ecountering. -----Original Message----- From: [EMAIL PROTECTED] To: [email protected] Sent: Wed, 25 Apr 2007 6:44 PM Subject: Assignment configurations for ITSM 7.0 Has anyone had issues having assignments in ITSM 7.0 to work? I am sure I have completed all the steps required to auto assign incidents / problems but it doesn't seem to be working.. So I'm afraid I am missing something.. since V7 apps are way different from their earlier counterparts I'm not sure what I am missing.. Joe No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.463 / Virus Database: 269.6.1/776 - Release Date: 4/25/2007 12:19 PM ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ---------------------------------------------------------------------------- -- AOL now offers free email to everyone. Find out more about what's free from AOL at AOL.com. __20060125_______________________This posting was submitted with HTML in it___ No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.463 / Virus Database: 269.6.1/776 - Release Date: 4/25/2007 12:19 PM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
