Looking at your log files it appears you POP3 logon is failing. Ensure your mail server is configured to allow this server to POP and that your username and password are correct.
Thanks, Andrew Baxter From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dan Caissie Sent: Friday, April 27, 2007 9:53 AM To: [email protected] Subject: inbound email not working. ** Ok I'm starting to work with inbound emails and I have setup the inbound email in the Email Configuration form. I have sent emails to the email address and when I check the Email messages form I don't see any incoming emails. Outbound emails are working and I did try resetting the passwords. I did try to run Emailstart.bat and got the following error: C:\Program Files\AR System\AREmail>echo off Application has started Version: 06.03.00 patch 021 Checking connection to server: ctdayrem04 ... Using JRE: 1.4.2_06 loaded library Successfully connected. Apr 27, 2007 7:10:17 AM com.sun.mail.pop3.POP3Store protocolConnect SEVERE: EOF on socket javax.mail.AuthenticationFailedException: EOF on socket at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:104) at javax.mail.Service.connect(Service.java:233) at javax.mail.Service.connect(Service.java:134) at com.remedy.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbo x(ReceiverModule.java:1656) at com.remedy.arsys.emaildaemon.ReceiverModule.initialization(ReceiverMo dule.java:456) at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:264) at java.lang.Thread.run(Unknown Source) Apr 27, 2007 7:10:19 AM com.sun.mail.pop3.POP3Store protocolConnect SEVERE: EOF on socket javax.mail.AuthenticationFailedException: EOF on socket at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:104) at javax.mail.Service.connect(Service.java:233) at javax.mail.Service.connect(Service.java:134) at com.remedy.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbo x(ReceiverModule.java:1656) at com.remedy.arsys.emaildaemon.ReceiverModule.initialization(ReceiverMo dule.java:456) at com.remedy.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.jav a:170) at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268) at java.lang.Thread.run(Unknown Source) Apr 27, 2007 7:10:20 AM com.sun.mail.pop3.POP3Store protocolConnect SEVERE: EOF on socket javax.mail.AuthenticationFailedException: EOF on socket at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:104) at javax.mail.Service.connect(Service.java:233) at javax.mail.Service.connect(Service.java:134) at com.remedy.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbo x(ReceiverModule.java:1656) at com.remedy.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.jav a:205) at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268) at java.lang.Thread.run(Unknown Source) Thanks everyone. Dan Caissie __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
