Danny,
 
The only problem with using a Generic login ID such as survey1 is now if
they access the survey via the Mid Tier and they dont close their
session correctly then survey1 will be tied up with the IP address with
whoever first logged in and used the ID.


Thanks 
Peter Lammey 
ESPN MIT Technical Services & Applications Management 
860-766-4761 

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Danny Yan
Sent: Sunday, April 29, 2007 1:59 AM
To: [email protected]
Subject: Re: OTB ITSM 7.0 Surveys...


** 
The survey request is created before notify use. You can set a user
named "survey1" and password "survey1" for all users, give survery1
Restricted Read if lock mode, or fixed write.
 
Danny

 
On 4/28/07, Rick Cook <[EMAIL PROTECTED]> wrote: 

        There is no reason that a write license should be required to
simply submit
        a record - read licenses have that capability.  So there are two
ways you 
        could do this:
        
        1) Configure the form to use a specific generic login with a
Restricted Read
        license for surveys, and you won't need a write license.
        2) Users with Read licenses should be able to submit records
into any form, 
        if you have the form/field permissions set up to allow that.
        
        Rick
        
        -----Original Message-----
        From: Action Request System discussion list(ARSList)
        [mailto:[email protected] ] On Behalf Of Joe D'Souza
        Sent: Friday, April 27, 2007 1:31 PM
        To: [email protected]
        Subject: OTB ITSM 7.0 Surveys...
        
        Tell me that they haven't changed it from its earlier version..
>From what it 
        looks like, surveys in the new version seem to require write
licenses? Isn't
        it a 'Submit' based system anymore?
        
        A user on our test system after receiving a notification for an
after
        service survey requires a write license to rate the service..
That is 
        downright stupid if you have to grant write licenses to every
end user just
        to fill in a survey!
        
        Tell me I'm doing something wrong and the design of surveys
still remain
        designed as a submit based system.. 
        
        Joe
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4/26/2007
        3:23 PM
        
        
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-- 
Regards,

Danny Yan __20060125_______________________This posting was submitted
with HTML in it___ 

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