Hello Bipin,
Thanks for the reply. But my original problem is that the installation
detects an existing ARS installation eventhough it is a freshly formatted
m/c with a new OS and database.
Regards,
Murtuza.
From: Vyom Labs - ITSM Support <[EMAIL PROTECTED]>
Reply-To: [email protected]
To: [email protected]
Subject: Re: ARS 7 installation - strange issue
Date: Mon, 30 Apr 2007 06:45:32 +0530
Hi Murtuza,
At the time of installation of AR Sever, we need to give the SQL
login/password for the database to create the AR Database in SQL Server. If
it is been set for windows authentication, the login password will be same
as windows login & password.
Or specify your SQL Server database Username & Password (SA UserName / SA
User Password).
Thus please check for the User Name and password for the database.
Regards,
Bipinchandra Bhavsar
--
www.vyomlabs.com
Consulting | Oursourcing | Training || ITIL | IT Governance |BMC Remedy
msb ***** wrote:
Hello all,
I am doing an installation of ARS 7.0.1 on a fresh test server with a
brand new OS - Win 2003 sp1 and SQL server 2000 SP4. But when I run the
install, it tells me that it detected an existing installation and whether
I want to upgrade or overwrite. Does anyone know how this could be
possible? The database is on the same machine.
When I try to install by selecting overwrite, the installation continues
to the point where it tries to start the Remedy services. This fails with
ARERR 623 - Authentication failed. What gives ???
Regards,
Murtuza B.
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