You could try telling excel that all columns are text and then resave the
file...then check it with a text editor... 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mayfield, Andy L.
Sent: Tuesday, May 01, 2007 6:43 AM
To: [email protected]
Subject: Re: AR Import

Ok, I have found out a few more details. You can't see it when viewing the
.csv in excel, but when viewing in a text editor you can see that some of
the paths are being enclosed in "". From what I can tell, it seems to be
doing this to the paths that contain ","'s. It makes sense that it would
since it is a , delimited file. It sees the "," in the cell and encloses the
field in "'s. Now I have to figure out a way around it. So far I have been
unsuccessful, but at least I know what and why it is doing it. 

Does anyone have any ideas as to how I can get around this?

>Andy L. Mayfield
>System Operation Specialist
>Alabama Power Company
        Office: 8-226-1805

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of David Sanders
Sent: Tuesday, May 01, 2007 3:22 AM
To: [email protected]
Subject: Re: AR Import

Hi Andy

Could it be that your CSV file is wrapping some of the paths (with spaces in
them) in quotes, and others (without spaces) not??

HTH

David Sanders
Remedy Solution Architect
Enterprise Service Suite @ Work
==========================
ARS List Award Winner 2005
Best 3rd party Remedy Application
 
See the ESS Concepts Guide
 
tel +44 1494 468980
mobile +44 7710 377761
email [EMAIL PROTECTED]
 
web http://www.westoverconsulting.co.uk
 
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mayfield, Andy L.
Sent: Monday, April 30, 2007 2:04 PM
To: [email protected]
Subject: Re: AR Import

It's even weirder than I first thought. After closer examination I have
found that it only does this to approximately 30% of the records. I can not
find any pattern to it and it appears to be totally random at this time.


I am exporting data from Remedy to .csv, making some modifications then
importing back into Remedy via the import tool. After the import the "\"'s
are missing from the paths on about 30% of the records. 

I have tried creating another temp char field and importing it, but I got
the same results.

>Andy L. Mayfield
>System Operation Specialist
>Alabama Power Company
        Office: 8-226-1805


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Vyom Labs - ITSM Support
Sent: Thursday, April 26, 2007 12:23 PM
To: [email protected]
Subject: Re: AR Import

Hi
I am having  ARsystem 7.x and gone through the same query that is one of

the fields contain path (F:/ab/cd/efg/) and then exported the data & then by
using AR Import tool imported the same on a new form but i have not found
any error in this process, that is i have got the same path
(F:/ab/cd/efg/)
without removal of /'s. So please let me know the actual process in which
you are facing the problem.
 
Thanks,
Rakesh


--
[EMAIL PROTECTED]

www.vyomlabs.com
Consulting | Oursourcing | Training || BMC Remedy BSM | ITIL | IT Governance


Mayfield, Andy L. wrote:
>       Ok, I am stumped. I used AR Import to import some data to a new
form. 
> One of the fields contains paths i.e.. F:/abc/def/ghij/, but
after
> the import process removed the /'s and I am left with F:abcdefghij ?
> Anyone know what I did wrong? 
>
>       Andy L. Mayfield
>       System Operation Specialist
>       Alabama Power Company
>       Office: 8-226-1805
>
>
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