Great ... they told me the memory leak is not their product's issue. Well then why is it adding up within their product ???
Can't wait to hear the answer. Thanks, Susan On 5/3/07, patrick zandi <[EMAIL PROTECTED]> wrote:
** By the way, I send an email to crystaldesk folks, Told them I am interested in the product (which I am) however will not buy it till they fix the memory error. On 5/3/07, Susan Palmer <[EMAIL PROTECTED]> wrote: > > ** Hi everyone, > > I've been using the CrystalDesk Report Scheduler PRO for over a year now > and I find it a great timesaver. I don't have a crystal server or report > server, but I do have many requests for daily reports that needed to be > automated. I just create the Crystal report, put the report definition on > the server, and then user the scheduler to email the report at a specified > time, and day frequency desired. Works great from that perspective. It > uses the AR ODBC driver. > > Where I have a problem, is that there must be some kind of memory leak > issue at some point when the reports are generated. Something is not > closing properly and although I've requested help from CrystalDesk little > has been forthcoming. Therefore every other day right now I have to go in > and 'exit' the application and restart it to clear the memory usage it has > accumulated. Since the memory usage is on that application in the Task > Manager I would think it's the application not doing something it's supposed > to. When I first start the application memory usage is about 7,220K, after > one day of report generation it is 519,124K ! > > Is anyone else using the scheduler out there and if so, do you have the > problem too? If you fixed it, how? I have to add quite a few more reports > to the scheduler and that's going to mean a daily exit/restart. > > Thanks for your help, > Susan > > ARS 5.1.2P1428 > Oracle 9i2 > (upgrade to 7.0.1P2, Oracle 10g scheduled for 5/11, 2nd time at it ) > Windows 2003 > 3.62 GB Ram > CPU 3.06 GHz > > Susan Palmer > ShopperTrak > 200 W Monroe St 11th Floor > Chicago, IL 60606 > Office: 312-529-5325 > Cell: 312-502-7687 > [EMAIL PROTECTED] > __20060125_______________________This posting was submitted with HTML in > it___ -- Patrick Zandi __20060125_______________________This posting was submitted with HTML in it___
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