Axton, While I can see the benefits of collecting usage information, I'm not overly convinced that Remedy is the best place to put that information. Why don't you modify the code to write the data out to an Apache style log file so it can be used in conjunction with awstats (or another funky web stats engine)?
John _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

