I think that the priority of the Remedy Email record is different than the Priority on an actual Outlook Email. Not sure how you would reconcile the two, or set the Outlook email priority without some sort of OLE hook.
Rick -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jack Samson Sent: Monday, May 07, 2007 12:08 PM To: [email protected] Subject: Re: Email Engine I thought I would post this one more time. Hi, We are using ARS version 6.03. Does anyone know if you can set the Priority in an email and have the email engine iterpret it for incoming emails? Can it interpret it without using email templates? I see a Priority field in the AR System Email Message form. When I send an email out via Outlook as High, the Priority is always set to a value of 3. Thanks, Jackson _________________________________________________________________ Watch free concerts with Pink, Rod Stewart, Oasis and more. Visit MSN In Concert today. http://music.msn.com/presents?icid=ncmsnpresentstagline ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
