You are a genius...it was copied over from a 6.3 server...I never even assumed that it could be the problem....it's a heavily customized form so we just copied it over...I have since modified the 7.x login.jsp and it's working grand...thanks again Axton
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Tuesday, May 08, 2007 10:48 AM To: [email protected] Subject: Re: Mid-Tier 7.x Error Is the login.jsp in /shared/ perhaps the login.jsp from 6.3? If it is the class looks to not exist in 7.0.1. The file Support.jar seems to hold all the class files for com.remedy.arsys.support, but there is no class named MessageTranslation. Axton Grams On 5/8/07, L. J. Head <[EMAIL PROTECTED]> wrote: > I was thinking the same thing...but I can't seem to find a Jar with > that class in it...does anyone happen to know what Jar it is? > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Axton > Sent: Tuesday, May 08, 2007 10:37 AM > To: [email protected] > Subject: Re: Mid-Tier 7.x Error > > It looks like that jar that stores the class files for > com.remedy.arsys.support.MessageTranslation is not in your classpath. > As to the steps required to fix this in ServletExec, I can not help you. > > I would say the first thing you should do is check your midtier > install directory to see if it has all the jar files it should. > > Axton Grams > > On 5/8/07, L. J. Head <[EMAIL PROTECTED]> wrote: > > ** > > > > I doubt that I'm the only person in the history of Remedy to have > > received this error....anyone? > > > > ________________________________ > > From: L. J. Head [mailto:[EMAIL PROTECTED] > > Sent: Wednesday, May 02, 2007 1:58 PM > > To: '[email protected]' > > Subject: Mid-Tier 7.x Error > > > > > > > > ok...we have two Mid-Tiers running on the same box in different > > ServletExec AS installs. Each is pointed to its own Mid-Tier > > directory...both were functioning just fine with 6.3. We upgraded > > one of them to 7.0.1 Patch 2 and can't get it working...I was able > > to get into the config page after a bit of work...but now when I try > > to get to the login I get this error > > > > > > Error getting compiled pageE:\Remedy\New Atlanta\ServletExec > > > AS\se-Dev1\ServletExecData\default\ARSystemDev2\pagecompile\_shared\_l > ogin_x > jsp.java:17: > > cannot find symbol > > symbol : class MessageTranslation > > location: package com.remedy.arsys.support import > > com.remedy.arsys.support.MessageTranslation; > > ^ > > 1 error > > > > > > > > > > Any suggestions? > > __20060125_______________________This posting was submitted with > > HTML in it___ > > ______________________________________________________________________ > ______ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > ARSlist:"Where the Answers Are" > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > ARSlist:"Where the Answers Are" > ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
