Thanks for all of the suggestions everyone, we'll review them and see
what is do-able and what is not.

Thanks!

Gary

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Michiel Beijen
Sent: Wednesday, May 09, 2007 3:59 AM
To: [email protected]
Subject: Re: Mid-Tier and run process

Gary,

Since you try to create a directory on the Remedy server, would it
work to fire the active link on the server by putting @@: in front of
it (and of course correcting the paths)?
-- 
Met vriendelijke groet / Kind regards
Michiel Beijen
______________________________________________________
MANSOLUTIONS
Energieweg 60-62
3771 NA Barneveld
The Netherlands
Tel. +31-(0)612968592
Mail [EMAIL PROTECTED]
Internet http://bsm.mansolutions.nl


On 5/8/07, Opela, Gary L Contr OC-ALC/ITMA
<[EMAIL PROTECTED]> wrote:
> **
>
>
> Mid Tier 6.3
>
> Windows 2k server
>
> Windows XP clients
>
> User/Server 6.3
>
>
>
> Error:
>
> active link run process not supported (ARERR 9366)
>
>
>
> All, I'm trying to do a run process via an active link on a button
from the
> mid tier. The run process does the following:
>
>
>
> c:\windows\system32\cmd.exe /c md \\<remedy server>\<remedy
share>\$Upload
> File Path$
>
>
>
> I am presented with the above error. Upon investigation, we found that
on
> the mid tier, you cannot do a run-process action that returns a value.
We
> are not asking that the cmd command return a value, however this
appears to
> be what the system is thinking. I'm guessing it is the standard output
if
> you run the MD command in a shell window that the system is catching
as a
> return, or maybe the command does send a return code if successful or
> whatever. Any how, the directory is not getting created.
>
>
>
> Has anyone ever used a button on the mid tier to create a folder
directory?
> If so, how did you get it to work?
>
>
> Thanks,
>
>
> Gary__20060125_______________________This posting was
> submitted with HTML in it___

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