On the filter that sends the notification; 1. Does the Run IF qualify, and the filter fire? check your Filter Log? you can also put a Message Action in the same filter before the Notify action to verify the filter fires. 2. In the Notify Action is the Assigned Group field specified in the *U*ser Name:? 3. In the Notify Action is the Mechanism is set to User Default or Email? 4. Will a email message send if you define the Assigned To Individual instead of the Assigned Group? 5. Do you see the Email Message reach the ARSystem Email Messages form?
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