The only way I have gotten this to work (and it is not fun), is to add
the "Results List" to the form, and on that view(s) disable the menu
access to "Search / New Search", however I just tested, and oddly
enough, if the user is "smart enough" to open the form IN SEARCH MODE,
you can still press F5 to search! (This is in 6.3 patch 20) at least.

Then you need to code the AL's to refresh the Results List table, open
accordingly, etc

HTH

Thanks-n-advance; 
HDT Platform Incident / Problem Manager & Architect 
Robert Molenda 
IT OS PA 
Tel: +1 408 503 2701 
Fax: +1 408 503 2912 
Mobile: +1 408 472 8097 
[EMAIL PROTECTED] 
Quality begins with your actions.


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Thursday, May 10, 2007 8:13 AM
To: [email protected]
Subject: Re: Disable double clicking results pane

D'oh!  THAT's what I get for responding before breakfast....
 
I don't think you have the ability to control the Results List to quite
that
extent, though you can choose to hide either the results list or the
details
pane in the view properties.  If you instead used a control panel form
that
displayed the results in a table field (like the ITSM consoles do), that
would also work.
 
One option you might consider is to have an Active Link fire on Display
(a
single-click action on the RL row), with the action being to open a
dialog
containing the data in the back-end form.  You would have to have four
options on that dialog - Previous Record, Next Record, New Search, and
Close
(which would close the entire form).  Otherwise, closing the dialog
would
give the users the same access to the base form you're trying to keep
them
from.  Hiding the details pane for a view would also help with that.
 
Since I just pulled that out of my (ahem), I haven't actually tried it,
but
I think it would work.
 
Rick 
  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Chris Moore
Sent: Thursday, May 10, 2007 8:01 AM
To: [email protected]
Subject: Re: Disable double clicking results pane


** Thanks for the help guys, but I'm talking about the results pane if
you
search on a form, not a table field.  

For instance, you have ticket numbers 1234 and 1134 and search the form
for
"34".  I want people to not be able to select a row in the results pane
at
the top of the form and double click that. 

Is that possible?

Thanks,
Chris


On 5/10/07, Rick Cook <[EMAIL PROTECTED]> wrote: 

** 
Open the Table properties, and on the Display tab, uncheck the box
titled
"Table Drill Down".  You might also want to be sure that the box on the
Advanced Display tab entitled "Single Selection Only", is checked. 
 
Rick 
  _____  

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