Did you localize your server or the application - that has always had the effect of "hiding" the canned reports because they have inconsistent Locale data... null, en, or en_US. They have to match the server locale to be seen in the consoles.
Christopher Strauss, Ph.D. Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/helpdesk/ _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Emad Zaky Sent: Friday, May 11, 2007 1:46 PM To: [email protected] Subject: Re: ITSM 7 and the Mystery of the Disappearing Reports ** In the reporting console.... On 5/11/07, Joe DeSouza <[EMAIL PROTECTED]> wrote: ** So where did you find them missing? I'm not quite sure I understand your question.. ----- Original Message ---- From: Emad Zaky < [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > To: [email protected] Sent: Friday, May 11, 2007 1:50:58 PM Subject: ITSM 7 and the Mystery of the Disappearing Reports ** Hello All, I installed AR 7.0.2, Incident, Problem and Change (7 patch2). At every stage of the installation I took a back up and checked the applications. Solaris 10, Oracle 10g.... I checked the reports after installing incident, Problem and they were ok. After installing Change all the reports disappeared and the Change reports are now present. I went to the report form and all the reports are present including incident and Problem. So, Dear Listers, Can anyone solve the mystery of the disappearing reports?!! Regards, Emad M. Zaky *Wondering why BMC Didn't make an easier, quicker and better installation* _____ Yahoo! oneSearch: Finally, mobile search that gives answers <http://us.rd.yahoo.com/evt=48252/*http://mobile.yahoo.com/mobileweb/one search?refer=1ONXIC> , not web links. __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
