It worked.... I just want to say to everyone.... If this group didnt exist...Remedy would be harder to use. Everyone who uses Remedy should know about this group.
On 5/17/07, Katherine Hoffner <[EMAIL PROTECTED]> wrote:
Ok...you are the best... My settings are on changeable. I will set it to locked. On 5/17/07, Coby West <[EMAIL PROTECTED]> wrote: > > ** Open Remedy Administrator, select your server and then click > >File>Server Information then go to the Licenses tab. > > Coby > > -----Original Message----- > *From:* Action Request System discussion list(ARSList) [mailto:[email protected] > ]*On Behalf Of *Katherine Hoffner > *Sent:* Thursday, May 17, 2007 10:21 AM > *To:* [email protected] > *Subject:* Re: Users cant update their profile from Mid-Tier. > > ** Hmmm > > I am brain dead today. I cant find the submitter mode. :( > > > On 5/17/07, Coby West <[EMAIL PROTECTED] > wrote: > > > > ** Did you mess with the Submitter Mode at all. I think depending on > > the license type being used if set to Changeable, users may get this > > error. If set to Changeable then try setting to Locked. > > > > Coby > > > > -----Original Message----- > > *From:* Action Request System discussion list(ARSList) [mailto:[email protected] > > ]*On Behalf Of *Katherine Hoffner > > *Sent:* Thursday, May 17, 2007 10:03 AM > > *To:* [email protected] > > *Subject:* Users cant update their profile from Mid-Tier. > > > > ** Hi Remedy Users > > > > I have a weird problem that has just occured. When my users put in a > > ticket they have an option to check their locations. If it is incorrect > > then they change it. My users now cant do that. They get error 331. The > > error states that they do not have permission to change that field. They > > used to have the permission. I dont know what i would have changed for this > > to occur. > > > > -- > > Katherine > > __20060125_______________________This posting was submitted with HTML > > in it___ > > > > __20060125_______________________This posting was submitted with HTML > > in it___ > > > > > -- > Katherine __20060125_______________________This posting was submitted > with HTML in it___ > > __20060125_______________________This posting was submitted with HTML in > it___ > -- Katherine
-- Katherine _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
