I tested the exact same code snippet in my previous email with ARS
7.0.01 p2, and it does work.  On ARS 6.3 p16 and ARS 6.3 p21 it does not
work.  
 
ARS .Net v7.0.2523.16350
VB.Net 2005
 
Does it work on ARS 6.3 with the upcoming .Net API v7.1?  Do you have an
ETA for this release?
 
Thanks.
 
Stephen

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Papolu, Appajee
Sent: Friday, May 18, 2007 10:10 AM
To: [email protected]
Subject: Re: "Impersonating" a requester using .net Remedy API


** 

I believe it should have worked as you describe. The impersonated user
name should have appeared in the Last Modified By & Submitter. Also the
$USER$ should have been evaluated to the impersonated user.  I ran a
simple test run of the C driver program and also a small C# .NET API
code snippet - both worked as I expected. As for me, I ran the 7.1 bits
(currently in Beta, are some of you guys checking it out??) of server as
well as driver/API/.NET API. So, as to your situation, I can think of
user error (did you really go to right server? did you really
impersonate? Are you verifying the right entry data?); Or, there indeed
may be a bug in pre-7.1 version. If at all this is the case, it most
likely is a defect in the underlying C API (failed impersonation does
not surface an error status) OR the Server (impersonated user does not
quite work as it suppose to). You may want to let me know what your
server version is, we can check that out.

 

Appajee

 

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Friday, May 18, 2007 4:36 AM
To: [email protected]
Subject: Re: "Impersonating" a requester using .net Remedy API

 

Appajee,

 

Is the value of $USER $ in a form supposed to be the user specified in
the ImpersonateUser() call?  Here is a snippet that submits a new record
to a form.  After submitting, the values of Submitter and Last Modified
By are "Demo", not the ImpersonateUser value.

 

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