I know you have already discovered it but;

There's a setting in the Import tool: File > Preferences > Import
records with Too Few Fields.
Also I know many people who just add a column to the right of an excel
sheet and put an X in there for all rows. This way all fields will be
exported to the CSV for all rows, even when the last couple on the row
are empty. Just do not map this extra column in the import tool and
you're good to go.
By the way I have found out that OpenOffice.org Calc does a far better
job in creating csv files than MS Office Excel does, so I tend to use
that if possible.
--
Met vriendelijke groet / Kind regards
Michiel Beijen
______________________________________________________
MANSOLUTIONS
Energieweg 60-62
3771 NA Barneveld
The Netherlands
Tel. +31-(0)612968592
Mail [EMAIL PROTECTED]
Internet http://bsm.mansolutions.nl


On 5/21/07, Bob Rowe <[EMAIL PROTECTED]> wrote:
**
Well, as it turns out, once again the answer becomes clear within minutes of
going to the list.

But that's not a bad thing.

The data is being validated in, and the import is coming from, a .csv file.
My error, mentioning the .arx file. All the missing fields we're
experiencing are being cut off at the end of the record, as demonstrated by
contrasting the import log with the Excel file. It took me a while to figure
that out.


Also, I was completely missing the obvious fact that the records with the
missing fields were being imported.

So far, all the fields seem to be lined up without shifting or without
fields being inserted and throwing the rest of the record off.

Thanks for the quick response. You helped me verify what I thought I saw.


On 5/21/07, Rick Cook <[EMAIL PROTECTED]> wrote:
> **
>
> Good advice, Ron.  One other thought, to kind of piggyback on that is that
sometimes data columns get skewed or shifted to the right by a random
control character or data value in the raw data.  Making sure that the last
column is all lined up properly for all records, as Ron suggested, should
ferret things like that out.
>
> Rick ________________________________
 From: Action Request System discussion list(ARSList)
[mailto:[email protected] ] On Behalf Of Fariss, Ron
> Sent: Monday, May 21, 2007 10:05 AM
> To: [email protected]
> Subject: Re: Importing records, not enough fields....
>
>
>
> **
> Bob,
>
> Can you read the file with Excel?
>
> If so, after you load the data into Excel, press Ctrl-End to go to the
last column, last row.
>
> Make a note of what the last column and row are.
>
> Typically, I find that there will be several blank rows at the end of the
spreadsheet.  If blank rows exists, delete them from the spreadsheet and
save your file as a .csvfile for re-import.
>
> If there aren't any blank rows, then make sure that all of your coulmns
have valid data.  Sometimes one record near the beginning of the dataset
will have extra columns that do not exist for the majority of the file.
>
> Please note that Excel formats all of the cells that you open, to a format
that it believes is correct.  So, some of your values might be altered.
>
> If this happens, then you might need to edit the import file within
Notepad after you determine what problems exist.
>
> Ron Fariss
> AIG Technologies
> ________________________________
 From: "Action Request System discussion list(ARSList)"
[mailto:[email protected] ] On Behalf Of Bob Rowe
> Sent: Monday, May 21, 2007 11:50 AM
> To: [email protected]
> Subject: Importing records, not enough fields....
>
>
> **
> ARS 6.3, ITSM 6, CMDB 1.1, Oracle on Solaris
>
> We are importing large amounts of data into the system in preparation for
going live with a new server with CMDB 1.1 added. The development has been
going well.
>
> However, data import to the new server is resulting in a large number of
ARERR 4210 problems--"Not enough fields, found 72, expecting 83," for
example.
>
> Comparing the rejection log with the import file, the missing fields seem
to be at the end of the record. Do you know of a common cause of this kind
of problem? Such as an oddball character causing a record truncation on
export to the .arx file?
>
> Anything?
>
> Thanks.
>
> --
> Bob Rowe, Remedy Action Request System Development and Administration
>                  [EMAIL PROTECTED]
> "The golden rule is to test everything in the light of reason and
experience, no matter from where it comes."
> Mohandas K. Gandhi __20060125_______________________This
posting was submitted with HTML in it___
__20060125_______________________This posting was submitted
with HTML in it___
> __20060125_______________________This posting was
submitted with HTML in it___



--
Bob Rowe, Remedy Action Request System Development and Administration
                 [EMAIL PROTECTED]
"The golden rule is to test everything in the light of reason and
experience, no matter from where it comes."
Mohandas K. Gandhi __20060125_______________________This
posting was submitted with HTML in it___

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