So are Virtual Environments supported by BMC? Has anyone else used them?

Matthew L. Wollman

Supervisor of Faculty & Staff Help Desk Services
Faculty of Arts & Sciences Computer Services
Office (617) 496-8947
Cell (617) 285-6952
[EMAIL PROTECTED]


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Easter, David
Sent: Tuesday, May 22, 2007 11:23 AM
To: [email protected]
Subject: Re: More Server Groups

You can find the Statement of Direction for Virtual Environments at:

http://www.bmc.com/products/documents/68/66/66866/66866.pdf

The FAQ states:

Can I use the same purchased BMC Remedy licenses on multiple virtual
machines?

No, unless the license you purchased would allow for use on multiple
non-virtual systems. "Spoofing" or duplication of MAC or IP addresses to
circumvent license agreements is strictly forbidden.

Are there any pricing discounts for virtual environments?

Virtual servers will be treated as physical servers with regard to
licensing. A customer using AR System or ITSM applications within a virtual
server based operating system is subject to all licensing agreements and
policies as if the server were a physical and non-virtual server. No
inherent discounts or changes in licensing policy will be implemented for
virtual environments at this time.

Also note that Server group functionality is not supported for multiple
servers on one (physical or virtual) machine.  Your previous question was
about server groups - so just covering that base in case that's what you
were thinking...

-David J. Easter
Sr. Product Manager, Service Management Business Unit BMC Software, Inc.
 
The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily reflect those of BMC Software, Inc.
My voluntary participation in this forum is not intended to convey a role as
a spokesperson, liaison or public relations representative for BMC Software,
Inc.

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Chris Doble
Sent: Monday, May 21, 2007 3:49 PM
To: [email protected]
Subject: Re: More Server Groups

That won't make the client a happy camper.
Sent from my Verizon Wireless BlackBerry  

-----Original Message-----
From:         Axton <[EMAIL PROTECTED]>
Date:         Mon, 21 May 2007 18:35:43 
To:[email protected]
Subject: Re: More Server Groups

As far as I understand, yes.  The licenses are per arserver instance.
This applies to separate arserver instances inside virtual machines the same
as it does to separate arserver instances on physical hosts.

Axton Grams

On 5/21/07, Chris Doble <[EMAIL PROTECTED]> wrote:
> **
>
> Now,
>
> If I have 2 physical servers and a total of 4 virtual servers built on

> the 2 boxes, am I going to still need 4 AR server licenses?
>
> Thank You,
>
> Chris Doble
> Mobile: 949-533-5346 __20060125_______________________This
> posting was submitted with HTML in it___

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