Hi Hugo,

BMC only have purposed to upgrade Midtier, but not to configure the
ARTCPPORT. I mean, we have turned off the Register-With-Portmapper in these
preproduction server, but if we don´t configure the ARTCPPORT on each
client, they get a RPC timeout. I can´t understand why, but if we turn it
off clients turn it on, if we turn Register-With-Portmapper on, clients only
use TCD-Specific-Port, so we have purposed to configure an environment
variable (ARTCPPORT) via sms to every non-web clients. We only have one
production server, so we have to be totally convinced to introduce changes
on production environment, it´s critical for us.

Finally, the solution appears to consist in upgrade Midtier, turn off
Register-With-Portmapper and configure ARTCPPORT for every ARS clients. What
do you think about it? I can´t risk. How can I set the ARTCPPORT variable on
Midtier startup?

Regards,
Enrique.


Hugo Visser-3 wrote:
> 
> OK, one thing to note that setting a server port does not override the use
> of a portmapper. If you want the server only to run on a port you should
> turn of the "Register-With-Portmapper option.
> 
> Now, since the reporting problem appears to be a known bug, I understand
> why
> BMC adviced you to use the ARTCPPORT environment variable as that would
> override any settings done in the API. And I guess that should have
> worked,
> but it might be that the ARTCPPORT must be set in a specific environment
> (depending on your platform). The only problem with the setting would be
> that it would override settings for all servers that the Mid-Tier connects
> to, but if you only have one server this shouldn't be a problem.
> 
> Hugo
> 

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