UNCLASSIFIED

Are you referring to Support (Skill) or General groups?  

1. If Support, will this user be expected to resolve tickets as a member
of these many groups? 
2. Or, does this user need to stay informed of the ticket activity of
these many groups?

If #1, good luck, that's just crazy.
If #2, you could build Notification Filters to keep the user informed of
ticket activity.

Sandra Hennigan

OSD Remedy Administrator
Office # 703-602-2525 x251
CACI - Ever Vigilant(tm)

Apparently, there is nothing that cannot happen today.  Mark Twain

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Chanan Berler
Sent: Thursday, May 24, 2007 2:10 AM
To: [email protected]
Subject: Re: too many groups for one user


Hi All,

After reading all the answers, I am still trying to figure out any
answers. I still got a user who needs to be added to many groups (my
client says more than 36) and it causes the ARSystem to crash.

Q: is this an ARS issue? if so, does anyone know if there is a patch /
fix for it? thanks Chanan
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