I am on V7.0 p2  but have not tested yet.. maybey today ?

On 5/24/07, Rick Cook <[EMAIL PROTECTED]> wrote:

** Not in v7 - there are settings in the Email config form for the
Incoming mail that you set to use either authentication in the body of the
template or the email address itself.

*Rick*
------------------------------
*From:* Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *patrick zandi
*Sent:* Thursday, May 24, 2007 8:20 PM
*To:* [email protected]
*Subject:* Re: How to authenticate user via email address in incoming
template


** I thought you were suppose to use the template..
admintool select form, select create template.. then it exports to your
desktop..
username and password are there.. ?

or am I off again.. ?  this is not what you want.

On 5/24/07, Rick Cook <[EMAIL PROTECTED]> wrote:
>
> **
>
> The Remedy Email Engine manual states, on p. 193:
>
> *Use the sender's email address: The BMC Remedy Email Engine will search
> through the User form for the appropriate user name by searching for the
> email address. It will use the first user it finds whose email address
> corresponds.*
>
> However, it never says HOW to do that.  Can anyone tell me how that's
> represented in the Incoming template?  Is it implied if I don't specify
> Login/Password?
> *Rick Cook*
> __20060125_______________________This posting was submitted with HTML in
> it___




--
Patrick Zandi __20060125_______________________This posting was submitted
with HTML in it___
__20060125_______________________This posting was submitted with HTML in
it___




--
Patrick Zandi

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