I have encountered this behavior, with the following environment: ARSYSTEM SQL SERVER * DL385 2 x Dual Core 2.6 ghz 10 gb RAM * Windows Server 2003 Enterprise x64 * SQL Server 2005 x64 * ARSystem Database REMEDY AR SERVER * DL385 2 x Dual Core 2.2 ghz 10 gb RAM * Windows Server 2003 Enterprise * JRE 1.4.2 * ServletExec AS 5.0 * 7.x Components: ARS, AREmail, AREA & ARDBC, Approval, Assignment; CMDB 2.0 * 7.x Applications: Incident, Problem, Change, and Service Level Management, Enterprise Integration Engine Data Exchange, Remedy Knowledge Management integration to ITSM * SLM Collector CLIENT: 7.0.1 p2 on XP, latest revisions This behavior is currently open with BMC as ISS03068886, in work since 9 Feb 2007. We have generated reports with 68 'essential' fields, for export/migration purposes. Don W. McClure, P.E. Systems Engineer University of North Texas dwmac_at_unt.edu 940.565.3287
>>> "Payne, George" <[EMAIL PROTECTED]> 24-May-07 11:24 AM >>> Hey Gang, ARS 7.0.1 P2 Solaris Oracle 10g Solaris ITSM 7.0 User Client 7.0 on WindowsXP Professional I'm trying to run a report out of the 7.0 User Tool on the CTM:People form. I haven't found the exact number of fields, but I can run reports just fine with a "handful" (about 12) fields. When I pump it up to either a couple of dozen or ALL FIELDS and try to run a sample report either to the screen or to the printer, the User Tool just simply closes without any error whatsoever, not even a Windows error! Has anyone else observed this? Is there some sort of setting that I'm missing? I've been a Remedy Admin for 10 years and I've never seen anything like this and it is totally and consistently reproducible. George George Payne Assistant Director, User Services Information Technology Services Universityof Texas at Austin 512.232.7513 __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
