I would not be surprised.  There are a number of places where the
username/password are handed off:

- when user fills in login.jsp, the username/password is sent to the
mid-tier server from the browser
- when the mid-tier receives the username/password, it is sent to the arserver
- when the arserver receives the username/password, it is sent to the
ldap server (if using the area/ldap plugin)

SSL only addresses the last hand-off.  If you want to cover the first
hand-off, use https instead of http.

If you want to cover the second hand-off, force client based
encryption.  This still uses a simple algorithm to encrypt the
password (DES).  For stronger encryption, you can either (1) purchase
the remedy encryption products, or (2) create a tunnel of your own.
The encryption algorithm used for the free encryption is: 512-bit RSA
algorithm with cipher block chaining for the public/private key pair.
For the session key, it :uses a DES (Data Encryption Standard) 56-bit
algorithm.

Axton Grams

On 6/4/07, Christian Rom <[EMAIL PROTECTED]> wrote:
**

One of our corporate LDAP and security guru's just told me that Remedy 7
mid-tier may be sending passwords in cleartext or at least with a simple
cipher algorithm.

Does anyone know if this is correct ?

I have the AREALDAP and ARDBC plug-ins configured for SSL, so I would expect
all traffic to be encrypted.

Rgds,

Christian H. Rom
Schlumberger - Service Desk Engineering

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