Hi Ray, Yes Axton is right - it is easy to add images to email templates. I should also clarify that you can include images with the actual email as well by referencing an image url. Just do as Axton has done below but take out the google part of the url (just the name is needed) and then include the referenced gif file as an attachment when creating the email template in remedy. When the template is used the logo will be sent as an attachment and most email clients will suppress the attachment but include the image in the email itself.
Let me know if this isn't clear. Regards, Rod Harris > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Axton > Sent: Tuesday, 5 June 2007 6:57 AM > To: [email protected] > Subject: Re: Email Engine: outgoing emails in html > > Some fundamentals: > - html supports rendering images in an html doc using the <img> tag > > Create an html file on your desktop, something simple like this: > > <html> > <head></head> > <body> > <table> > <tr> > <td><div>Some junk text</div></td> > <tr> > <tr> > <td><img src="http://www.google.com/intl/en_ALL/images/logo.gif";></td> > </tr> > </table> > </body></html> > > Open the email templates form, create a record with the html file as > the attachment, the type as html, and give it a name. > > Create a filter that sends a notification, specify this template (by > name) as either the header, content, or footer template. > > Axton Grams > > On 6/4/07, Ray M <[EMAIL PROTECTED]> wrote: > > ** > > > > > > > > Hi: new question about sending emails from Email engine. I have > configured > > the email engine to send emails which go out as plain text. I want this > > email to be formatted in html. I reviewed chapter 6 (Using email > templates) > > of the Email engine documentation. I can't seem to figure out how to > send > > html emails. Couple of questions > > > > > > > > 1. Does email engine support including html tags in the message > body. > > How would I do that? Is there any doc with some examples on how to do > this? > > > > 2. From documentation it looks like I can include headers and/or > > footers with images. Any doc or quick links on how to do go about this? > Do > > I create a template in Ar System Email Templates? > > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
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