Strange that you say you can do it that way.. I was trying to set it up as if it were for BOXI in fact, but had problems with permissions. Somewhere down the line it would complain about not being able to 'Add objects'.. I couldn't really figure out where its trying to add what objects as it did look like it was creating the .rpt files in the reporting directory on the remote Crystal server where the Crystal Web viewer is installed..
Which is when I called Remedy support and they told me not to set it for BOXI as I am using the Crystal Server (with those 5 user licenses seen in the CMS console). They told me to use the other setting for the Crystal server instead.. this is where the error that it cannot add objects went away but started complaining about concurrent licenses. Do you have any notes on how to set it up for BOXI? Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of strauss Sent: Wednesday, June 06, 2007 1:58 AM To: [email protected] Subject: Re: Crystal licensing related... If you are running Crystal Reports Server as packaged with Crystal Reports Professional (which comes with 5 named user licenses that appear in the Central Management Console if you have it installed properly - not necessarily a given on a mid-tier server), ignore the mid-tier doc instructions for that product (CRS) and set mid-tier up as if it was using a BOXI server instead. That way it is able to authenticate correctly as an anonymous user. Someone else stumbled onto this accidentally by following the screen shots instead of the written docs - the only screen shots are for the BOXI setup, and it worked! Christopher Strauss, Ph.D. Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza Sent: Tuesday, June 05, 2007 7:17 PM To: [email protected] Subject: OT: Crystal licensing related... Does anyone know anything about Crystal Reports licenses? There are named and concurrent licenses. Is it required that you have concurrent licenses to run the OTB canned reports from the web? Is it possible to run them using named licenses? I have a licenses CR server with 5 named licenses that come with the Crystal server and I'm not quite sure if I can leverage these for use with Remedy. Joe No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.472 / Virus Database: 269.8.11/837 - Release Date: 6/6/2007 2:03 PM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
