What you are looking for is some sort of SSO integration. Unfortunately the only SSO I am aware of that Remedy supports is Oracle. There are others like Cleartrust that are out there for SSO but aren't integrated with Remedy. There is an open source project on the way called mod-auth-remedy for apache that I think would do what you are talking about but I don't think the project is underway (or successful). What you are wanting to do can be done with some custom programming in C using the AREA plugin api and by modifying the auth module in the mid-tier code. I have tried to do this before to integrate with cleartrust but ran into some bugs (mainly due to the fact that AREA is in C and Cleartrust is only going to support java api in the future (or so I was told)). In a nutshell ... as far as I know nothing exists to do what you are wanting to do without creating a custom AREA plugin via the C api.
Thanks, Sean Conrad Pereira <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 06/06/2007 12:13 PM Please respond to [email protected] To [email protected] cc Subject Opening Remedy Form w/o re-Authentication ** Hi All, I would like to know of a possibility for a user to be able to go straight to a Remedy form over the web without being authenticated through Remedy. ie, the user logs in to the windows domain and then opens the Remedy Form from a URL residing in the Favorites menu in the Internet Explorer. While clicking the URL, the login page should be bypassed, since the user is already logged in to the domain and the form should be opened over the web. The LDAP integration with Remedy is working fine both on the web as well as on the User Tool, when authenticated through the login.jsp. My objective is the user to go to the Remedy Form without being authenticated again. Any ideas how this can be achieved? Regards, Conrad __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
