Conrad, By looking at the timing on the errors below it appears that some of the transactions are successful with a few exceptions? The log you have is pretty vague and more details are required to nail down the problem. To gather more information I would place the following entry in the ar.conf "Plugin-Log-Level: 100" and then turn plug-in logging on. Also turn on filter logging as Message number 299 is "Too many levels of filter processing." These logs along with the arerror.log should be able to tell you what's going on. As a final note, the "Cannot open catalog" message indicates that you need to install or check the permissions on your message catalog. The error messages should be more verbose than that. Check pages 10 and 11 of the error messages guide. -Matt
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Conrad Pereira Sent: Thursday, June 07, 2007 12:17 AM To: [email protected] Subject: Active Directory Users Import ** Hi All, I am trying to import users from the Active Directory into a Remedy Regular Form through a Vendor Form. When doing this through an escalation, I am getting the following error in the arerror.log Wed Jun 6 19:06:13 2007 390620 : Cannot open catalog; Message number = 299 (ARERR 299) Wed Jun 6 19:06:13 2007 VendorForm : ABC Wed Jun 6 19:06:22 2007 390620 : Cannot open catalog; Message number = 299 (ARERR 299) Wed Jun 6 19:06:22 2007 VendorForm : ABC Wed Jun 6 21:52:15 2007 0 : Cannot open catalog; Message number = 20 (ARNOTE 20) Wed Jun 6 21:52:15 2007 11 Wed Jun 6 22:02:20 2007 0 : Cannot open catalog; Message number = 20 (ARNOTE 20) Wed Jun 6 22:02:20 2007 11 Wed Jun 6 22:08:06 2007 0 : Cannot open catalog; Message number = 20 (ARNOTE 20) Wed Jun 6 22:08:06 2007 15 Wed Jun 6 22:08:06 2007 Dispatch : AR System Application server terminated when a signal/exception was received (ARAPPNOTE 4500) Wed Jun 6 22:08:06 2007 15 Wed Jun 6 22:18:49 2007 0 : Cannot open catalog; Message number = 20 (ARNOTE 20) Wed Jun 6 22:18:49 2007 11 Wed Jun 6 22:18:50 2007 Dispatch : Cannot open catalog; Message number = 90 (helpdesk (0) : RPC: Miscellaneous tli error - An event requires attentionNo such file or directory) ARERR - 90 The server configuration is as follows: Oracle 9i ARS 6.3 Patch 13, Midtier Patch 13 Anybody has faced this issue before? Let me know. Regards, Conrad __20060125_______________________This posting was submitted with HTML in it___ ----------------------------------------- ******************************************************************* *** This email and any files transmitted with it are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error destroy it immediately. ****************************************************** **************** Wal-Mart Confidential **************************** ****************************************** _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
