Agreed, what I ment to say was that the tool is quite allright (at least
from my perspective), the way you do stuff with it can make an application
more or less complex. But I guess that's the general "good input, good
output" rule :)

Hugo

On 6/8/07, Rick Cook <[EMAIL PROTECTED]> wrote:

** Yeah, it does say somethat that all of the competing products (ESS,
ExpertDesk, Kinetic, Entuition, etc.) use tons less workflow to accomplish
the same thing that ITSM does.  Not saying that any of those are better or
worse, just more tightly architected.

*Rick*
------------------------------
*From:* Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *Hugo Visser
*Sent:* Friday, June 08, 2007 1:30 AM
*To:* [email protected]
*Subject:* Re: Hypothetical

** What really disappoints me is that they are using vendor forms all over
the place nowadays. That looks to me like "hey we couldn't do it in
workflow, so we built a plugin". Doesn't that mean something?

Oh and while I'm on rant mode, could we please have a "export but ignore
all of the standard AR System forms and workflow" option? Back in the days
we only had "Group" and "User'...

Btw our "competing" application is called ExpertDesk, is very adaptable
both through data and workflow. (and it has about 50% less workflow while
providing enterprise featues).

Hugo

On 6/8/07, Robert Molenda <[EMAIL PROTECTED]> wrote:
>
> Axton - you think too much outside the box :) Just like so many of us
> on this list :) :) We need more of this thinking again!!!
>
> I have actually been wondering about this for some time now, especially
> in the area of CMDB and 'Re-development' or 'Module Integration' so to
> say.
>
> The BMC CMDB while being 'OK' (not to take this completely off topic) is
> such an overhead that a much simpler and "customer fitting design" would
> be so much more performant to the ARSystem and other applications...
> (none the less cheaper and easier to maintain at times!)
>
> At what point will BMC begin to limit customizations? Imagine if the
> install of say Incident Management installed all objects in "Locked
> Mode"...
>
> I wonder at times if BMC forgot the first envisioned cause for ARS...
> Rapid Application Development, Flexible Workflow, ...
>
> Robert
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
> Sent: Thursday, June 07, 2007 6:28 PM
> To: [email protected]
> Subject: Re: Hypothetical
>
> I don't know what BMC's criteria are for approval, but I do know that
> there are already competing Service Management products out there,
> what's the point of a few more, unless someone thinks they've
> architected the code better than BMC does?
>
> Rick
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Axton
> Sent: Thursday, June 07, 2007 4:24 PM
> To: [email protected]
> Subject: Re: Hypothetical
>
> hmmm... probably if you write it first and big brother likes it, you're
> SOL.
> Prepare to be bought or dropped (aka, prepare to be boarded)?  I guess
> there's money to be made there, but geez, what a disappointment...
>
> Axton Grams
>
> On 6/7/07, patrick zandi < [EMAIL PROTECTED]> wrote:
> > **
> > Woo,  So first inventor win's ? as long as you pay and have it locked.
>
> > huh ..
> > Land Grab..
> >
> >
> > On 6/7/07, Axton < [EMAIL PROTECTED]> wrote:
> > >
> > > Just a hypothetical question.
> > >
> > > Deployable applications, which include the ability to enforce user
> > > fixed/floating licenses, are available to partners/ISVs.
> > >
> > > Partners are not allowed to write competing products.
> > >
> > > Does this mean that companies/people attempting to write apps that
> > > are similar in nature to those that Remedy offers are in a catch22
> > > situation?
> > >
> > > Axton Grams
> > >
> > >
> > ______________________________________________________________________
> > _________
> > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> > > ARSlist:"Where
> > the Answers Are"
> > >
> >
> >
> >
> > --
> > Patrick Zandi __20060125_______________________This posting was
> > submitted with HTML in it___
>
> ________________________________________________________________________
> ____
> ___
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>
> ________________________________________________________________________
> _______
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>
> 
_______________________________________________________________________________
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>

__20060125_______________________This posting was submitted with HTML in
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