# chown -R remedyuser:remedygroup /path/to/remedy

Axton Grams

On 6/8/07, Dwayne Martin <[EMAIL PROTECTED]> wrote:
Hello everyone,

(ARS 7.01 patch 2, Red-Hat Linux server, Oracle 10.2 db)

I installed the AR System as non-root "remedy" user.  Then I changed to root to give 
"remedy" permission to everything he needed to install the Email Engine.  But I forgot to switch 
back to "remedy" before doing install.  Consequently I installed the engine as root.

I changed the ownership of all the objects in the install directory to "remedy" and 
reinstalled as "remedy."

The installation was successful.  But when I try to restart the AR System as 
"remedy" I get:
Action Request System Monitor shutdown failed.
Action Request System Server shutdown failed.

Server log files, eg "filter.log" get created with "root" as the owner, and with only 
"-rwxr-x---" permissions, so "remedy" can't read them.

"armonitor", "arserverd", "arsystem" and everything else in the "bin" directory all have 
"remedy" as their owner, and "-rwxr-xr-x" permissions.

I logged in as root and restarted the AR System, hoping that would reset 
permissions, but it didn't.

"root" still owns something very important.

Any ideas?

Dwayne Martin
Computing Support
James Madison University

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