Thanks, Igor, Axton and Fred.

As Fred suggested, I had a set of "ar" processes still running as root, that 
"remedy" didn't have permission to kill.  When I logged in as root and killed 
them then "remedy" was able to restart the system.  Also the log files are now 
owned by "remedy."

Gratefully yours,
Dwayne

---- Original message ----
>Date: Fri, 8 Jun 2007 09:15:35 -0500
>From: "Grooms, Frederick W" <[EMAIL PROTECTED]>  
>Subject: Re: Accidentally installed email engine as root  
>To: [email protected]
>
>Did you make sure there were no remedy processes running as root before
>you tried to start the system up from user "remedy"?
>
>The shutdown failed messages seem to suggest that Monitor and ServerD
>were still running as root when you tried to restart.
>
>Also double check the etc/arsystem files for ownership by remedy
>
>Fred
>
>-----Original Message-----
>From: Action Request System discussion list(ARSList)
>[mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin
>Sent: Friday, June 08, 2007 9:03 AM
>To: [email protected]
>Subject: Accidentally installed email engine as root
>
>Hello everyone,
>
>(ARS 7.01 patch 2, Red-Hat Linux server, Oracle 10.2 db)
>
>I installed the AR System as non-root "remedy" user.  Then I changed to
>root to give "remedy" permission to everything he needed to install the
>Email Engine.  But I forgot to switch back to "remedy" before doing
>install.  Consequently I installed the engine as root.
>
>I changed the ownership of all the objects in the install directory to
>"remedy" and reinstalled as "remedy."
>
>The installation was successful.  But when I try to restart the AR
>System as "remedy" I get:
>Action Request System Monitor shutdown failed.
>Action Request System Server shutdown failed.
>
>Server log files, eg "filter.log" get created with "root" as the owner,
>and with only "-rwxr-x---" permissions, so "remedy" can't read them.
>
>"armonitor", "arserverd", "arsystem" and everything else in the "bin"
>directory all have "remedy" as their owner, and "-rwxr-xr-x"
>permissions.
>
>I logged in as root and restarted the AR System, hoping that would reset
>permissions, but it didn't.
>
>"root" still owns something very important.
>
>Any ideas?
>
>Dwayne Martin
>Computing Support
>James Madison University
>
>_______________________________________________________________________________
>UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the 
>Answers Are"

Dwayne Martin
Computing Support
James Madison University

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