Stephen,

 

No, if we use push field if blank then it will create problem if someone
is not using unqualified search. So it is better to use any false
condition to make it qualified search.

 

Regards,

Tarun

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Monday, June 11, 2007 7:27 PM
To: [email protected]
Subject: Re: Pushing Values to TCO:Cost form

 

You can also create a new record by leaving the Push Fields If blank
(instead of adding 1=2).  Just set the If No Requests Match to "Create a
New Request" and If Any Requests Match = "Take No Action"

 

Stephen

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Antonio Maradiaga
Sent: Monday, June 11, 2007 9:53 AM
To: [email protected]
Subject: Re: Pushing Values to TCO:Cost form

** 

Rick,

 

My qualification used was $TCO_CostEID$ != $NULL$

 

Just updated my qualifcation to 1=2 and its working.  THanks for your
help sir,

 

~Antonio

 

On 6/11/07, Rick Ponzo <[EMAIL PROTECTED]> wrote: 

Hi Antonio,

What is the qualification you are using to to create the new record?
One sure way to create the record is to Push Field If 1=2. 

Rick Ponzo
IntegrITS Corporation


Antonio Maradiaga wrote:
> **
> All,
>
> Trying to push values to the TCO:Costs form to create a new record
> from a staging form I've created.  I'm passing all the required 
> fields, but my filter keeps modifying the same record instead of
> creating a new entry in the TCO:Costs form.  I'm currently using:
>
> ARS v6.3 on Win 2K3 server
> ITSM v5.6
> SQL Server 
>
> Has anyone worked with the TCO:Costs form and can anyone tell me why
> my "Create new request" option on my push fields action is not
> creating new records?
>
> Thanks.
>
> ~Antonio
> __20060125_______________________This posting was submitted with HTML
> in it___

--
Rick Ponzo
IntegrITS Corporation
[EMAIL PROTECTED] 

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