Hi,

To compare forms to find data field differences, you can use our
RRR|DefFieldDiff tool with the following settings:
rrrDefFieldDiff form.def archive.def -new -rename "Ticket" "TicketArchive"

https://www.rrr.se/cgi/tools/main#rrrDefFieldDiff

One way of solving archiving is to use RRR|Chive. One good thing about
using RRR|Chive is that the original Entry-Id-Field will still have
Field-Id 1, and the original Entry-Id is retained.

https://www.rrr.se/cgi/rrrchive/main

        Best Regards - Misi, RRR AB, http://www.rrr.se

> Ron,
>
> I was hoping that the Archive feature would keep the forms in sync but
> it appears that there is a definite problem.
>
> I don't know why I never actually used workflow since I use history
> forms to track changes. I just archive data to .arx files when there are
> blocks of completed tickets that I can pull with a simple date/status
> query.
> Time to re-organize and build some more objects.
>
> I would love to use DSO on this system but we only have the one
> production box. On another system we run DSO to a backup and it has been
> working fine.
>
> Thanks,
>
> John J. Reiser
> Software Development Analyst
> Remedy Administrator/Developer
> Lockheed Martin - MS2
> The star that burns twice as bright burns half as long.
> Pay close attention and be illuminated by its brilliance. - paraphrased
> by me
>
>
>
>
> ________________________________
>
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Ron Tavares
> Sent: Thursday, June 07, 2007 9:38 PM
> To: [email protected]
> Subject: Re: Archive Form Invalid
>
>
> ** We are going to use DSO because we are now going to archive to a
> separate database.  But if you want to just acrhive to the same db, as
> does the oob archive, just create a copy of the original form and use
> filters fired by escalations to move the data.  This way you control
> which fields you want archived and you don't have to worry about the
> whole process being disabled because some mysterious field didn't get
> replicated on the archive form.
>
>
> On 6/7/07, Reiser, John J <[EMAIL PROTECTED]> wrote:
>
>       **
>       Ron,
>
>       Are you going with a third-party archiver or just building
> something in ARS?
>
>       The only place Archiving is working for me is on the AR System
> Email Message archive I setup.
>
>
>       Thanks,
>
>       John J. Reiser
>       Software Development Analyst
>       Remedy Administrator/Developer
>       Lockheed Martin - MS2
>       The star that burns twice as bright burns half as long.
>       Pay close attention and be illuminated by its brilliance. -
> paraphrased by me
>
>
>
>
>
> ________________________________
>
>       From: Action Request System discussion list(ARSList)
> [mailto:[email protected] ] On Behalf Of Ron Tavares
>       Sent: Thursday, June 07, 2007 4:56 PM
>       To: [email protected]
>       Subject: Re: Archive Form Invalid
>
>
>       ** I came across this many times.  It means there is a field
> somewhere on your original form that is not on the archive form.  Or the
> fields have the same id but are of a different type.  One time I was
> able to resolve this by using ar utilities to create .csv files of all
> the fields on both forms, then comparing the two line by line till I
> found where they were out of sync.  Sometimes the field you create on
> the orginal form does not copy to the archive because the 'Views' are
> out of sync.  If you have a .def of the form before the change, you
> should import that. It would probably be the easiest solution.  Or, try
> reversing the change you made.  Either case, the out-of-box archiving
> sucks.  That's why we are getting away from it.
>
>
>       On 6/7/07, Cathy Ward <[EMAIL PROTECTED]> wrote:
>
>               **
>               Was there a resolution to this issue?
>
>               I'm also receiving  ARERR 8999.  I'm getting this error
> when creating an archive form from
>               the original form.  I can move past the error, the
> archive form gets created and data gets moved.
>
>
>
>
>               After the original form is saved with archiving enabled,
> I am unable to make a change in time selection or in the qualification.
> I receive the 8999 error again along with  "Unable to Save/Update
>
>               form"
>
>
>
>               We're on 6.3 patch 21, Oracle 9i R2 patch 8, Windows
> 2003
>
>               Cathy Ward
>               University of Michigan
>               IT Communications
>
>
>               ----- Original Message ----
>               From: "Amen, Kevin" < [EMAIL PROTECTED]
> <mailto:[EMAIL PROTECTED]> >
>               To: [email protected]
>               Sent: Wednesday, February 28, 2007 8:18:55 PM
>               Subject: Re: Archive Form Invalid
>
>               **
>               Tried to add two new groups to the permissions on a
> field.
>
> ________________________________
>
>               From: Action Request System discussion list(ARSList)
> [mailto:[email protected] ] On Behalf Of Joe DeSouza
>               Sent: Wednesday, February 28, 2007 16:03
>               To: [email protected]
>               Subject: Re: Archive Form Invalid
>
>
>               **
>               What kind of a change did you do... fieldid by any
> chance?
>
>
>
>               ----- Original Message ----
>               From: "Amen, Kevin" < [EMAIL PROTECTED]
> <mailto:[EMAIL PROTECTED]> >
>               To: [email protected]
>               Sent: Wednesday, February 28, 2007 6:41:18 PM
>               Subject: Archive Form Invalid
>
>               **
>
>               Hello All,
>
>               I made a change to a field on a form.  The form has an
> archive form set.  When trying to save the for, received the following
> error:
>
>               The Archive form is invalid. Archive form should not be
> in use and
>               it's data fields should match those in the main form.
>               Please check the manual for requirements for a valid
> Archive form. (ARERR 8999).
>
>
>               The main form and archive form are now no longer
> connected.  Any ideas?
>
>
>               Kevin Amen
>               Novartis Vaccines & Diagnostics
>               Information Management, Applications
>               510.923.3691 (Office) / 510.520.4060 (Cell)
>
>
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