CTM:People Permission Groups

-----Original Message-----
From: Rick Cook <[EMAIL PROTECTED]>
To: [email protected]
Sent: Mon, 11 Jun 2007 3:20 pm
Subject: Re: People population


** 
There is a form that contains the group memberships for people (form name 
escapes me at the moment, but it's pretty clearly named).  You could have 
Filters do Push Fields to that form for each ITSM permission group you wish to 
add - I'm doing that as part of my AD integration of both support and 
non-support people now, and it works.

 

I think the Push to that form already does the push to the Group list field in 
User for those with licenses, too.

 

Rick From: Action Request System discussion list(ARSList) [mailto:[EMAIL 
PROTECTED] On Behalf Of Pierson, Shawn
Sent: Monday, June 11, 2007 12:10 PM
To: [email protected]
Subject: People population




** 
Good afternoon, 

I'm looking for an easier way to populate permission groups and licenses for 
users in ITSM 7.0.  In the past it was easy just to copy one person's 
permissions to another in the User form, but with the added CTM:People 
Permission Groups form in the way, among other things, I'm not seeing a clear 
way to do this.  I'm thinking about turning on workflow logging of what happens 
when I manually set permissions then creating an escalation to do this, but I 
wanted to check here first to see if BMC really did leave us no other options 
beside manually entering hundreds of people's permissions or creating 
customized workflow.

Thanks, 

Shawn Pierson 
5444 Westheimer Rd 
Houston, TX 77056 
(713)989-7226 

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