Hi Roseta, If I remember correctly, there's a separate email engine cache so when you upload a template, it won't show up right away, wait for 20-30 minutes and then templates with start showing up. I forgot where this cache is and how to clear it but it will show up if you test it again.
Thank you, Neel Gautam. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of roseta Sent: Tuesday, June 12, 2007 6:30 AM To: [email protected] Subject: Email template problem Hello, I have defined a mailbox. I also have defined an email template with a name and an html page to be shown. and in mailbox configuration form/ Advanced configuration/Default template I have specified the template name from the list. (this is the only mailbox I have defined) I defined a filter to notify a user and it is suppose to use the default mailbox with default configuration which consist of default template. but when the email is sent the template is not there. It is a white and blank email. I also tried to use the template name in Filter notify section on template header. but it also there was also no use. Would you please let me know if I am in wrong way or not. Thanks in advance. -- View this message in context: http://www.nabble.com/Email-template-problem-tf3907008.html#a11077094 Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the email by you is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
