Michel, If the Tasks are getting deleted then create a Filter that executes on Delete. The filter can either stop the deletion, or if deletions are allowed then it Pushes a record to another form that tracks when and by whom the Task was deleted. Stephen
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Giguere, Michel Sent: Friday, June 15, 2007 1:48 PM To: [email protected] Subject: Disappearing tasks from Changes in ITSP 4.0 ** I was wondering if anyone else has had this problem. We are using Remedy 6.03 patch 20 and ITSP 4.0. Some CHG:Infrastructure Change Task sometimes disappear and were not able to recreate the problem. Thanks! -Michel- P.S.: We have had the same kind of problem with disappearing CHG:Infrastructure Change Worklogs and BMC has found the bug. The fix is to modify filter 'CFW:405M-AutoGenerateWorklog-SetStatusCREATE-woATTACHPASE' to update 'CHG:Worklog' = "Yes" instead of 'CFG:Worklog' = "Yes". ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza Sent: June 15, 2007 1:27 PM To: [email protected] Subject: Re: How to find which fields have a unique index. Your error says its Field ID 179 that is violating this index.. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Ray M Sent: Friday, June 15, 2007 1:16 PM To: [email protected] Subject: How to find which fields have a unique index. ** I get the following error when I try to submit a new request via AR Perl. [ERROR] The value(s) for this entry violate a unique index that has been defined for this form (HPD:IncidentInterface_Create entry:000000000002282 fields: 179 ) (ARERR #382) How do I find which fields in form have a unique index TIA Ray __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
