Hilarious. They might want to try adding a diary field to their defect tracking app that blocks the customer from reading internal comments.
I've seen comments in there that aren't even English--or any language, for that matter. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Friday, June 15, 2007 2:19 PM To: [email protected] Subject: OT: Friday humor I just found these so "funny" that you might like to see them too. If you have some time and what a few laughs... Login to BMC's support web site and search defects on the following three qualifications: Product Name: "AR System" Version: "7.0.1" Problem Area: "Web" Click the "Search" button. Scroll through the list of defects and find the Defect ID: SW00267946. Details are as follows: Summary: " TT form shows the Logout button although that option is not selected on the Menu Access tab of View Properties " Disposition: "Verified" Resolution: "Not Reproducible" While you have that list in front of you.. also look at: Defect ID: SW00267373 Can you fix and test something that you can not reproduce? Defect ID: SW00268594 Summary: "Consuming webservice trough filter" Can you "retire" a feature that is "as designed" and is also a Defect? (and still have it in the product?) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
