This does not help. Admin tool always use rpc 309600, and single
threaded. This is because you need constency in the database.


--
Jarl


On 6/17/07, Grooms, Frederick W <[EMAIL PROTECTED]> wrote:
**

What about using a private thread when you create the indexes?  Add a
private thread (say 309650 with min 2 max 4) to the server and specify this
thread when using the Admin tool.
This way you shouldn't tie up the admin thread.

Fred

 ________________________________
 From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of patrick zandi
Sent: Friday, June 15, 2007 3:58 PM
To: [email protected]
Subject: Re: ARS 7 and FTS


** I might be working some this weekend.. I will try a couple of things to
see if anything like what you are seeing.. happens..



On 6/15/07, [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote:
>
> Yeah, 32 is pretty excessive, but I was trying to see if I could get
> the behavior to change.
>
> Just to be clear, updating the FT index when a record changes take
> virtually no time at all. It's the initial indexing when one first
> marks a field to be full text indexed that's "locking up" the server.
>
> My dev server has the DB, ARS, and FTS on the same box (production has
> separate HW for ARS and SQL). It's a Dell 1850, two 3GHz Xeon CPU
> (single core), 4GB RAM, HW resources really doesn't seem to be the
> issue.
>
> Mike
>
> On Jun 15, 2:21 pm, patrick zandi <[EMAIL PROTECTED]> wrote:
> > Mike,
> > I have ARS 7.00 P2 and FTS.
> > FTS is working fine, and it very fast on the updates.. and accurate from
> > what I have tested.
> > I have not seen the lockup at all.  I am not on 7.01P2 yet, however I
tryed
> > P3 and could not login to the server..
> > I do not know if it was related to what you are saying yet...  My Java
is a
> > lower version though.. and I am on SP2.
> > Java 1.4.2_13
> > The record count is close to mine on some and it does not take long at
all
> > to update it.
> > Threads for me are 4 - 8max..have no issues,, 32 seems quiet excessive
> > though.
> > What kind of HW ?  Multiple CPU's ? duel/quad core's ?  is the DB and
ARS on
> > same with FTS ?
> >
> > Hope this give you some info...
> >
> > > On 6/15/07, [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote:
> > >
> > > Anyone out there using FTS on ARS 7? If so, I have some questions
> > > about your experiences:
> > >
> > > First off (this is one of my development servers):
> > >
> > > ARS 7.0.1 patch 2, Windows 2003 SP1, SQL 2000 SP4, Java 1.5.0_11
> > >
> > > So I recently purchased some FTS fixed user licenses and I've applied
> > > them to one of my development servers where I have a bunch of home
> > > grown apps, one of which is a help desk application. I've marked two
> > > zero-length character fields (i.e. long text fields) for full text
> > > indexing (the problem description and the work log). Upon saving the
> > > form, the initial indexing starts (fine), but now my admin tool is
> > > "locked" and will either time our after an unusually long period of
> > > time, or will remain locked until the indexing is complete. Also, from
> > > a client perspective, the server is COMPLETELY UNAVAILABLE (ARERR 93 -
> > > timeout during data retrieval due to busy server -- retry the
> > > operation).
> > >
> > > While I expect that an initial FT index would take some time to
> > > complete on 70,000 records, I do not expect the indexing operation to
> > > tie up the server so terribly that clients can't even log in. It
> > > doesn't appear to be a resource issue, arserver.exe is only using
> > > between 5 and 20 percent of the CPU, and as of right now, there is
> > > nearly 3GB of physical RAM available.
> > >
> > > At first I thought it might be a thread thing, so I upped fast/list/
> > > ftindexer threads to min 4 max 32 (from min 2 max 4), but that doesn't
> > > seem to have made a difference.
> > >
> > > I have plans to also implement FTS on my CSS servers, where I'd like
> > > to index the Issue Details field on the SPRT:Issue form and the
> > > Interaction Notes field on the SPRT:Interaction field, as those fields
> > > are heavily searched. However, based on some initial testing I've
> > > done, performing an initial index on the Issue Details field on about
> > > 200,000 records takes about 95 minutes to complete (that's a
> > > reasonable amount of time IMHO), but the server is completely
> > > unavailable while indexing. OK, that's not so bad, but when I started
> > > to calculate some rough times for the SPRT:Interaction form, I was
> > > coming up with times in excess of five and a half hours (about 700,000
> > > records).
> > >
> > > So, to upgrade my production CS servers to ARS 7, I'm looking at 30-60
> > > minutes to upgrade arserver, email, mid-tier, etc., about 90 minutes
> > > to index one field on SPRT:Issue, and roughly 5.5 hours to index one
> > > field on SPRT:Interaction. This adds up to (again, approximately)
> > > eight full hours (or more) of complete and utter downtime (not a good
> > > deal for a 24x7 shop).
> > >
> > > Thoughts? Other stories to share?
> > >
> > > Thanks everyone.
> > >
> > > Mike Wallick
> >
> > --
> > Patrick Zandi
> >
>


--
Patrick Zandi

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