Good morning all,
Since the documentation is lacking on the notification engine in 7.0 I have a question for the group. Has anyone created a notification (using the notification engine) that will update the owner of an incident each time the incident is updated? The engine has a number of triggers, however update is not one of them and I can not see how to update the list of triggers on the NTE:SYS-Define NT Events form. It looks like its only a static list, which means there is more behind this. As always thanks, hbr -- Howard Richter Remedy ServiceDesk Manager CedarCrestone Managed Services Center [EMAIL PROTECTED] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
