Hi Dwayne, I think deleting the enteries in the Application Pending form will cause this restart to stop.
Regards, Emad On 6/18/07, Dwayne Martin <[EMAIL PROTECTED]> wrote:
Hi Jarl, We've never used the Approval Server. AP:Notification and most of the forms are empty. I deleted some of the sample data and disabled two active links that were causing errors on display of AR:RuleDefinition. We'll see if that helps. Thanks, Dwayne ---- Original message ---- >Date: Mon, 18 Jun 2007 18:24:56 +0200 >From: Jarl Grøneng <[EMAIL PROTECTED]> >Subject: Re: Server crashes on Linux >To: [email protected] > >I also put in a couple of $0.01 here. We saw that the server crashed >because of old entries in AP:Notification form(and other approval >forms)... > >-- >Jarl > >On 6/18/07, Axton <[EMAIL PROTECTED]> wrote: >> 4500 is in the approval server error message range if I am not >> mistaken. The error indicates that the application dispatcher process >> died, not the arserverd process. Make sure that the application >> pending for exists, then check for weird data in that form. There may >> be data from the old system that doesn't agree with the new one. >> >> A word of advice, don't post your passwords, even when encrypted, to a >> public forum. For safety's sake, you should go ahead and change those >> now. The encryption is reversible, and the algorithms are not well >> protected. >> >> Axton Grams >> >> On 6/18/07, Dwayne Martin <[EMAIL PROTECTED]> wrote: >> > Hi Mahesh, >> > >> > Thanks for your interest in this. >> > >> > arerror.log said, "Dispatch : AR System Application server terminated when a signal/exception was received by the server (ARAPPNOTE 4500)" >> > >> > ar.conf is: >> > # Directory that contains the database files, log files, and notification >> > # files for the AR server >> > Currency-Ratio-Client-Refresh-Interval: 60 >> > # >> > # >> > Server-Name: rem1 >> > Server-directory: /opt/remedy/db >> > Register-With-Portmapper: T >> > Multiple-ARSystem-Servers: T >> > TCD-Specific-Port: 0 >> > Db-name: ARSystem >> > Db-user: ARAdmin >> > Alternate-Approval-Reg: T >> > Dbhome-directory: /u01/app/ora10/product/10.2.0 >> > Oracle-SID: REMPRD >> > Plugin: /opt/remedy/bin/reportplugin.so >> > Plugin: /opt/remedy/bin/arealdap.so >> > Plugin: /opt/remedy/bin/ardbcconf.so >> > Plugin: /opt/remedy/bin/ServerAdmin.so >> > Plugin: /opt/remedy/bin/FlashboardObject.so >> > DSO-User-Password: ApluEfS5dsUZx39nHjp5aZzrpUqIMISYAZg1e5quQUjGgBh4gEixTzGuBtfqSj4s2JtGUSLTT26cyAiqTykS5sMMEbnGLNgwEaYwo3ub8KmV0iJUZJm9+g== >> > Remedy-App-Service-Password: UE4tB18EFU1cQxjklIr1G+3UoVcMePXwsbZY4lyWMRPhokK7wbDYZGnERY4/oFZRTvQNBppKiQRT0SrBSI+aErL9qWrTkFKM9k2Ns7ttIPsYtNulTCBCSw== >> > Mid-Tier-Service-Password: eUnGfxGSxL/QwhsbCsm+VfpUywKRb75nLHI+zfx1qSpy/p1zCDJXLX/Sv3KzlyhjrtjNUeJ85OvXRqUZOM2IFKAeLk1GeNCxNUMmk/Vzz4aUCBPwGfF+6w== >> > Submitter-Mode: 1 >> > Db-password: 6zS8VNd2S8rTVIFl3pgoBYxwhrCvwR3bj7QjnsA3yadDTOWBfBJIlkhdNyuCpXpV66FkElnk3x5eKfwEfM6SYeV2tYk7D3ZOJWZ0QdB4EwceZpGEJ7SWwQ== >> > # >> > AREA-LDAP-Port: 389 >> > AREA-LDAP-Hostname: ldap.jmu.edu >> > AREA-LDAP-Use-Groups: 0 >> > AREA-LDAP-UseSSL: F >> > AREA-LDAP-User-Base: ou=people,o=JMU >> > AREA-LDAP-User-Filter: uid=$\USER$ >> > AREA-LDAP-Bind-Password: [EMAIL PROTECTED]/[EMAIL PROTECTED];W<g! >> > AREA-LDAP-Bind-User: cn=authenticatedBrowser,ou=UtilityAccounts,o=JMU >> > >> > External-Authentication-RPC-Socket: 390695 >> > External-Authentication-Ignore-Excess-Groups: F >> > Allow-Guest-Users: F >> > # >> > Filter-Log-File: /opt/remedy/db/filter.log >> > User-Log-File: /opt/remedy/db/user.log >> > Thread-Log-File: /opt/remedy/db/thread.log >> > Alert-Log-File: /opt/remedy/db/alert.log >> > Arfork-Log-File: /opt/remedy/db/fork.log >> > Plugin-Log-File: /opt/remedy/db/plugin.log >> > Server-Group-Log-File: /opt/remedy/db/srvgrp.log >> > SQL-Log-File: /opt/remedy/db/sql.log >> > API-Log-File: /opt/remedy/db/api.log >> > >> > Crossref-Blank-Password: T >> > Homepage-Form: GN:ControlPanel >> > Email-Import-Form-By-Default: T >> > Preference-Server-Option: 1 >> > Full-Text-Disable-Searching: T >> > >> > Plugin-Log-Level: 1239528 >> > #Changed-By-Another-User : T >> > Debug-mode: 0 >> > >> > You asked for "armonitorlog". I am not aware of such a file. Please tell me more. >> > >> > In case you are interested, here is the armonitor.conf: >> > SNMP-agent-enabled: F >> > #/opt/remedy/bin/arsnmpd --server rem1 -f -c /opt/remedy/conf/arsnmpd.conf udp:161 >> > Monitor-directory: /opt/remedy >> > /opt/remedy/bin/arserverd -s rem1 -i /opt/remedy -l /etc/arsystem/rem1 >> > /opt/remedy/bin/arsvcdsp -s rem1 -d /opt/remedy >> > #/opt/remedy/bin/arservdsd -s rem1 -i /opt/remedy >> > /opt/remedy/bin/arplugin -s rem1 -i /opt/remedy >> > /usr/ar/AREmail/rem1/emaild.sh start >> > >> > We are at patch 2. >> > >> > We have the AREA LDAP plugin. >> > >> > The only application we have is Asset Management. We mainly use our own customized call tracking system. >> > >> > We didn't run a thread log, but we have another testing session scheduled for tomorrow and we can try it then. >> > >> > I'll appreciate any help you can give us. >> > >> > Thanks again, >> > Dwayne Martin >> > >> > ---- Original message ---- >> > >Date: Mon, 18 Jun 2007 06:33:03 -0700 >> > >From: Mahesh Patil <[EMAIL PROTECTED]> >> > >Subject: Re: Server crashes on Linux >> > >To: [email protected] >> > > >> > > ** >> > > Hi, >> > > >> > > Please share the arerror.log, thread.log, >> > > armonitorlog, ar.conf files. >> > > Also let us know the plugins installed, ARS patch >> > > details and what all applications you are running on >> > > the server. >> > > >> > > Thanks, >> > > Mahesh >> > > >> > > Dwayne Martin <[EMAIL PROTECTED]> wrote: >> > > >> > > Hello Everyone, >> > > >> > > We have a customized AR System on a HPUX-11 system >> > > that has worked fine for years. Now we have moved >> > > it to a supposedly-superior Red-Hat Linux v4 32 >> > > -bit system (ARS 7.01, Oracle 10.2). We tested the >> > > system with 15 users at once, and the ARS server >> > > crashed about ten times in two hours. >> > > >> > > Is there some system setting that might be causing >> > > this? >> > > >> > > Dwayne Martin >> > > James Madison University >> > > >> > > Dwayne Martin >> > > Computing Support >> > > James Madison University >> > > >> > > _______________________________________________________________________________ >> > > UNSUBSCRIBE or access ARSlist Archives at >> > > www.arslist.org ARSlist:"Where the Answers Are" >> > > >> > > >> > > >> > > ------------------------------------------------ >> > > >> > > Moody friends. Drama queens. Your life? Nope! - >> > > their life, your story. >> > > Play Sims Stories at Yahoo! Games. >> > > __20060125_______________________This posting was >> > > submitted with HTML in it___ >> > >> > Dwayne Martin >> > Computing Support >> > James Madison University >> > >> > _______________________________________________________________________________ >> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.orgARSlist:"Where the Answers Are" >> > >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.orgARSlist:"Where the Answers Are" >> > >_______________________________________________________________________________ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" Dwayne Martin Computing Support James Madison University _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
_______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
