Look into the Oracle's Cursor Sharing for BMC(r) Remedy(r) Products
white paper on setting your cursor sharing to similar or force.
 
Ask your DBA if cursor_sharing is set in the init.ora.  If it is not
then it defaults to "cursor_sharing = EXACT".   Setting it to similiar
or force will help eliminate this issue.
 
Fred

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Tuesday, June 19, 2007 9:04 AM
To: [email protected]
Subject: Re: CMDB Performance Issue - Heads Up out there


** 
Our Oracle DBA noted what he thought was a design flaw yesterday - on
retrievals, the SQL isn't binding any of the variables (like form ID),
so it's having to re-fetch each of those each time, instead of having it
locally cached like a server variable.  That causes the searches to take
FAR longer than they otherwise would.
 
Rick 
________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Terry Bootsma
Sent: Tuesday, June 19, 2007 5:35 AM
To: [email protected]
Subject: Re: CMDB Performance Issue - Heads Up out there


** 
Roger.... interesting.... 
 
how many rows are in your BMC:CORE:BMC:BaseElement and
BMC:CORE:BMC_BaseRelationship table?  Are you on Oracle or SQLServer?
 

        -----Original Message-----
        From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Roger Justice
        Sent: Monday, June 18, 2007 4:49 PM
        To: [email protected]
        Subject: Re: CMDB Performance Issue - Heads Up out there
        
        
        ** 
        
        ITSM 7 CMDB 2.X each computer had 100-200 software items related
and the loading of the individual computer and the selection of the
related items tab was 1-3 seconds. Maybe it was improved.


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