Has anyone heard about a fix on this?
Thanks
Kyle
Francois - BTT wrote:
Hi All,
This looks like bug number SW00264343.
Regards
Francois
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mohan Panchangmath
Sent: 04 June 2007 10:23 PM
To: [email protected]
Subject: Re: Modify All Nulls Description Field = Possible Bug?
Hi Jase,
We had a similar issue and looking closer at the log
it was found that one activelink was setting the
description field to null on "Window Open" action when
"Modify All" operation was performed.
Thanks,
Mohan
--- Jase Brandon <[EMAIL PROTECTED]> wrote:
Hello All,
Help Desk 7.0.02
When just discovered that when I perform a modify
all operation on Case,
I get "ARERR [326] Required field cannot be reset to
a NULL value :
240000007"
240000007 is the Description Field. I logged Active
Links/Filters and
saw nothing in the log that would set the
Description field to Null.
Has anyone else had this problem? I already
submitted this to support,
but have heard nothing back from them. (surprise)
Thanks in Advance,
Jase Brandon
Remedy Administration/Development
Customer Support Systems Group
Desk - (615) - 320-4494
Cell - (334) - 318-5426
[EMAIL PROTECTED]
DaVita Inc.
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Kyle Whitley
Systems Support Specialist
Office of Information and Instructional Technology (OIIT)
Board of Regents of the University System of Georgia
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