Hi Claire, I have used a product called Genius Connect http://www.geniusconnect.com/ to do a 2 way sync of not only calendar appointments, but tasks and contacts as well. We use the multi user version with multiple mail boxes syncing on a single PC running Genius Connect within Outlook 2003. Doing a 2 way sync may seem relatively straight forward but was a fair bit more complex than you might think. In your case though, with just the calendars to sync it shouldn't be too bad.
I think MS Exchange is a difficult beast to integrate with but I really like the way it can be done with Genius Connect. There are numerous advantages to using a server based approach as opposed to using OLE and DDE on a client. Genius even has a built in conversion for our epoch date conversions. Regards, Rod > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Sanford, Claire > Sent: Tuesday, 19 June 2007 3:06 AM > To: [email protected] > Subject: On-Call Routing - How to???? > > Here is my fun project... Any ideas??? > > We have 28 different On-Call Calendars in Outlook. Rather than having > the Support Center Staff look at the calendars all day long to determine > who is on-call, our management wants me to build something in Remedy > that can look at the calendars and let the SC Staff know who is on call > for each group. > > Any ideas??? > > ARS 6.3 Patch 18 > HD 6.0 > Oracle 10 w/9 libraries > Oracle lives on a remote server > Windows 2003 4 gig on app server and 8 gig on DB server > > Claire Sanford > Information Systems Division > Memorial Hermann Healthcare System > Phone: 713 448 6035 > [EMAIL PROTECTED] > > ________________________________________________________________________ __ > _____ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where > the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
