Ok...here is a situation at my current position that I can't understand.

ARS 6.3 P21
Server 2003
SQL 2000

You have an existing deployable application on server B.  On server A you
add a new form to that same deployable application.  If you then import the
new from into Server B the admin tool strips the role permissions because it
is not part of the deployable app...so you now add that new form to the
application...and re-import and all works well...so we have a chicken and
egg situation...we have a deployable application which doesn't contain the
form...and a form that doesn't exist...so we can't add it.  We contact
Remedy support about this issue and get the fabled 'functions as designed'
reply...another co-worker found an option in Migrator that tells it to bring
any 'missing' forms over with an application during migration...which seems
to work...but I can't believe they would put you in this catch 22 without a
solution...any suggestions on how this could be done without errors without
having to import things multiple times?

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